Advantages Cheap, Polite staff, speedy service, online purchase discount
|Speed Of Response|
|Level Of Cover|
1 year ago I decided to purchase Car Breakdown cover as I was travelling down to Chester from Kirriemuir (Scotland) every 2 weeks, and my partner and I were also commuting 40 miles a day to University with having a P reg Fiesta I was sure that she would one day fail on us!So I set about shopping about, I came across direct line through the website, I had read alot of good reviews on the companies Breakdown service.
what put me off the "big brand" breakdown companies was I had a policy with the AA when I was 17 and I broke down, they took 2 and a half hours to get to me, then were useless.Cover
you can select different levels of cover to tailor the cover to your specific needs.1. Rescue
2. Rescue Plus
all of the above plus assistance at Home
4.Recovery plusExtends all the benefits of Recovery to your home address, plus a choice of either:
> A hire car for up to 24 hours, or
> The cost of alternative travel to return home or continue your journey
> Overnight accommodation (including breakfast) in a local hotel while your vehicle is fixed (providing you are more than 25 miles from home) If necessary, they will also pay for a single standard class rail ticket for you or another driver to collect the vehicle.
Cover for yourself in any vehicle.
Our car broke downsix months ago in our trusty fiesta we were commuting to University when all of a sudden the car lost all power on a very rural scottish country road, the clutch had burnt out! I called the breakdown number, got through to a very polite and helpful operator within 20 seconds, who took the car registration number etc and I think it was exactly 40 minutes later we had a truck loading our car onto the back considering we were in the middle of nowwhere thats impressive.
The very kind driver dropped our car off at a garage 25 miles away, then he took us home, in his words were "direct lines orders!"
I cannot fault the level of service we received that day, we will not get our no call out discount, but hey we know we will be rescued where ever we venture!
InternetYou can quote, purchase cover, amend details all online for ease of use.
conclusionsDirect Line breakdown is in my view the best on the market for the price and service, I would recommend to anyone going by my experience to go with direct line breakdown.
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