Hi my name is Jean, I am currently inbetween jobs. I am normally a P.A. but whilst looking for work ...
Hi my name is Jean, I am currently inbetween jobs. I am normally a P.A. but whilst looking for work I am at home looking after my dogs :)
Member since:21.11.2008
Reviews:6
I have had a really bad experience with Dolphin Bathrooms (March 2008).
The quote was on the high side but I was assured that the quality was worth it.
Despite the fact that the designer/surveyor and delivery office being informed of my limited storage all of the equipment was delivery 2 1/2 week before installation (I live in a flat) which was really inconvenient.
I was assured that installation is carried out by employees of Dolphins, this is not the case the installation was done by a local plumber who done a really bad job and worked strange hours, i,e Mothering Sunday! And hassled me after the installation because he hadn't been paid as I wasn't happy with the work.
I was charged for an outside tower and for the walls and ceiling to be dry lined and skimmed this didn't happen ( I still haven't had a refund) in fact the customer service is appalling you hold forever but if you leave a message they don't call you back,
Back to the fitters I was left without a basin for the duration of the installation, I had to use a bucket to flush the loo for 2 nights and was told not to walk on the floor for 24 hours ( I only have one bathroom).
The finish was really poor some of which has now been put right but it is now November and not everything has been rectified.
Unhappy customer.
How helpful would this review be to a person making a buying decision? Rating guidelines
Advantages: Impressive finished product, great catalogue and TV advert, professional sales staff Disadvantages: Very expensive, sister companies featured on BBC1's Watchdog
Nov 21st, 2008
very helpful by (11%):
helpful by (89%):
