I have now purchased 2 Dualit products based on the fact that they are marketed as high quality. My opinion is DO NOT BUY DUALIT! I purchased the 20246 toaster and within 1 year the timer started to get stuck, this means every time you make toast you have to sit there & watch it or else you risk forgetting about it & burning the toast. Or worse you could forget about it causing it to over heat and start an electrical fire.
It costs over 25 pounds to replace the timer, after spending over 100 pounds on the toaster an extra 25 pounds because of a faulty product is very disappointing. This to me seems like a common fault as there are web sites dedicated on how to change the timer.
Rather than buying a Dualit buy a cheaper toaster that will do the job and if it breaks down then you can go out & buy another, in some cases you could buy 5, 20 pound toasters & if each lasted 1 year you, you have 5 years of good toasting & still haven't paid for a Dualit toaster that, in my experience, will break down within 1 year.
Foolishly I also brought a Dualit Hand Food Processor & you guessed, one of its parts broke down within a year.
With both products I could take them back & get them replaced under warranty but if I am buying a quality product then I do not expect that product to break down within 1 year.
My motto is:
Dualit...NEVER AGAIN!
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