I rate dysons very highly but was extremely disappointed with this new model with the turbine head.
Yes it does pick up fine hairs with ease. However, on the opposite end of the scale the turbine head traps long hair. If you have thick, strong, long black hair like me with a high turnover, it renders the turbine head useless. After a few rooms I have to stop and cut the mass of trapped hair with scissors to prevent the machine overheating.
I have tried turning the turbine head off (which is recommended on wooden floors). However I have carpeted floors and the turbine head is next to useless at picking up hair without the turbine.
I have emailed dyson just now because what I need is the DC23 allergy floor tool. In effect I need to turn my DC23 animal into a DC23 allergy at a considerable expense.
In summary, I wish I had never bought the expensive upgrade.
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