Advantages: No advantages Disadvantages: Bad quality, bad customer service, hidden fees, faulty products
Buying an Ectaco translator for my wife turned into one of the worst shopping experiences ever. Firstly, the Ectaco people sent me a wrong product (because the one they are advertising doesn't even exist) and then they have spent the next few weeks convincing me that the product they sent me was the right one. Apart from that, I had too pay the delivery fee (which they say was included in the price) and the shipping of the faulty ectaco product back ... ...continue to fill your inbox with spam. I won't even mention the quality of the product they have sent me. When I saw it, I couldn't believe that they can charge something like 120 euros for that crapy street-quality piece of plastic. In any case, AVOID ECTACO BY ALL MEANS! ...
Stay away from this company!
They mislead by stating FREE UK Delivery and then try to charge £15 delivery on a £34.95 item!
I ring and speak to their so-called customer services twice and basically get told that they din't care, pay or cancel, they feel no obligation to disclose delivery charge before the order is placed!
I had bought a £300 product off them previously (with free delivery) but never again will this company EVER get my money again!
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JulianThompson 22.02.2008
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Ciao members have rated this review on average: helpful Review of ECTACO
