EDF Energy

EDF Energy

... As you've probably guessed, we switched to EDF, hence this review. Who are EDF? EDF stands for Electricite de France, a French company that bought London Energy, Seeboard Energy and SWEB Energy, making them suppliers of energy to people living in Southern England. They are quite "green" ... Read review

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Reviews of EDF Energy »

1-5 of 11 reviews of EDF Energy Show all reviews

I switched my energy supplier

Advantages: Good service
Disadvantages: None

...are EDF?

EDF stands for Electricite de France, a French company that bought London Energy, Seeboard Energy and SWEB Energy, making them suppliers of energy to people living in Southern England. They are quite "green" in that they are one of the largest developers of off-shore wind-farms in the UK, and of course they import nuclear power into Britain from their nuclear power stations in Northern France.


...first heard of EDF through Nectar. I received an e-mail from Nectar which offered 5000 Nectar Points (worth £25) if you took out a dual-fuel (gas and electricity) deal with EDF. Nectar send out these e-mails quite regularly, and I signed up through one of them. I did it online, clicking the link from the Nectar e-mail, filling out my details including setting up the direct debit, and giving them by Nectar card number.

If you don't ... more

snowflake5 20.06.2006 (20.06.2006)
Ciao members have rated this review on average: very helpful
Review of EDF Energy

Unrivalled Customer Service in the UK Domestic Energy Sector

Advantages: Good Prices, Variable Tarifs Offered, Great Customer Services
Disadvantages: I have experienced none to date.

...can't speak highly enough of EDF Energy. Firstly let me emphasize that I am not an employee of EDF and have absolutely no connection (if you excuse the pun) with them whatsoever apart from being a domestic user of their energy. They have been my supplier for both Gas and Electricity in the last two properties that I have lived in. What are their good points then? 1. I have found them to be competitive on price with them in general being near the ...
...against them. 2. EDF are keen to actively promote more cost effective tariffs and price packages to their customers. For example they are currently promoting a deal to get 20% of all electricity that is consumed after 9 p.m. on week days and all day Saturday and Sunday. It involves having a different meter fitted which they did for free for me. You also have to sign a new 12 month contract. The tariff is called Eco 20/20 and is being advertised on ...

bella6789 02.03.2009 (03.03.2009) · Read full review
Ciao members have rated this review on average: very helpful
Review of EDF Energy

Cheap at first but watch out for price increases

Advantages: Good customer service, online bills, plenty of nectar points
Disadvantages: Price increases

I notice no-one has reviewed EDF recently so I thought I would add my thoughts. We switched to EDF over 2 years ago when we moved home, and I'd used a couple of price comparison websites and EDF/SWEB came up top every time, so I thought it was my only option. We decided to go for the dual fuel thing and pay by monthly direct debit, at least this way we knew exactly what we were going to be paying each month. They chose the payments first based ...
...people living there etc), and after a few months they reduced the payments in accordance with what energy we had been using, which I thought was marvellous, and it turned out that they had reduced our gas to £11 a month, and electricity to £20 a month, which I thought was extremely cheap and I was really happy with this!! They also debited our account with money we had overpayed. The customer service is excellent, they always explain things clearly ...

Keelar 31.07.2008 (01.08.2008) · Read full review
Ciao members have rated this review on average: very helpful
Review of EDF Energy

EDF Energy!

Advantages: Brilliant customer service!!
Disadvantages: None what so ever they are a brilliant company!

EDF Energy are a brilliant company to be with when it comes to electricity and gas, i have been with them for nearly a year and i am glad that i did switch and go with them. I used to pay my bills via payment cards each month which where good and i paid the rest of my bill when it arrived!! When i moved flats the previous people used pre-payment card and key (luckily they was with EDF)...i was unsure and first and couldnt be bothered to get someone ...
...then before... Well with EDF energy you get a really good customer service, they are really friendly and excellent...I didnt realise i had a problem with my gas card, you would have thought i would of notice something was wrong when it took the counter person 10 times to get my card to work, i received a letter in the post from EDF saying that there was a problem with my card and could i contact them asap, so i did just that and they were really ...

melliebird 04.04.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of EDF Energy

Switch and Save

Advantages: One of the cheapest energy suppliers at the moment
Disadvantages: No branch network / Shops etc

...you prefer but I feel safer with the human touch. In the event the switchover went fairly smoothly. Overall I have to say I am most impressed with both the service and the price of EDF and of course I am also impressed with the money that I saved. ...

Mister.Shades 26.06.2006 · Read full review
Ciao members have rated this review on average: helpful
Review of EDF Energy

Saving money and the enviroment!!!!!!!!!!!!

Advantages: Collecting points
Disadvantages: N/A

Not only do EDF energy offer great customer service and reasonable rates, they are also the only electricity and gas company that give you nector points, so as your paying your bills in a way you are saving money! When I recived my first EDF energy bill I registed my nector card with the number on the bill and recived 300 ponits straight away!! They also do this great scheme called Reduce reward and what you have to do is submit your meter reading ...
...much energy you are using, which can help you reduce how much energy you are using, this is a great idea because you can also save money by using less energy! (and you will be doing your bit for the enviroment) Another great part to this aswell is they will give you 250 nector points every time you give them your 3 monthley readings!! and if you manage to reduce energy they give you a further 1000 nector points!!!!!!!!!!!! ...

bah85 30.06.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of EDF Energy

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Not sure about London Energy (EDF)

Advantages: Seems to be very cheap
Disadvantages: Initial change of supplier problems

London Energy is now Electricite de France. I changed from BGas Energy a while ago and had some awful problems when changing - EDF would not accept the change from BGas Electricity for some reason and BGas Electric kept my money for ages until the thing was resolved. That got sorted and I signed up for customer readings which supposedly saves me some money because they don't have to send a meter reader - strange thing is every time I do send a customer reading , I get a visit from a meter reader within days to check it - so how is that saving money? The meter reader told me that EDF do this for every customer reading sent via internet - he also explained why EDF are so cheap - you have to pay by direct debit and they only take a small amount of money each month - this makes it seem cheap but in reality the actual cost of the gas ...

Rob099 29.06.2006 · Read full review
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Amex Nectar

Advantages: Builds up Nectar points for assorted goodies.
Disadvantages: Cannot be used everywhere.

The Amex Nectar card. Get the forms from Sainsburys (a main Nectar point supplier) or apply on line but remember to get a Nectar card as well to use with it. All the points get transferred onto the Nectar card. The Amex Nectar card can be used like a normal credit card in shops but, BE AWARE, there are a number of places that dont accept Amex. In Sainsburys you get nectar points for your purchases which go straight onto your Nectar card. Then Amex also give you points each month so basically its DOUBLE Points when used at Sainsburys. Collect the points at BP, AA, Beefeater Restaurant, EDF Energy and many more. NB: A tip if you're going big style for points. Once you registrar just the Nectar card make sure you get registered with TNS (available via the web site) you'll get 100 points just for registering, then more points when ...

martinwi 08.02.2008 (18.02.2008) · Read full review
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Nectar Credit Card from American Express

Advantages: NECTAR POINTS GOOD APR
Disadvantages: JUST INTEREST AS WITH ALL CREDIT CARDS

account online. Therefore I could then make payments/view statements online the card has an attractive 11.9%apr variable rate see www.americanexpress.com/uk/nectar/ for details/terms and conditions ***Nectar points given*** Nectar allows you to collect points on your everyday shopping. Nectar sponsors include companies such as Sainsburys, BP, Debenhams, Hertz, EDF Energy and many more. Nectar points can be redeemed for a very large range of rewards, including cinema tickets, days out, toys, flights and free meals. my favourite at the moment is the argos deal 500 points = £2.50 you just hand them your card to swipe and the points will be redeemed 2 points for almost every £1 spent on the Nectar Credit Card at Nectar participating sponsors 1 point for almost every £1 spent on the card anywhere else that welcomes American ...

jonathoncreek 01.11.2006 (02.11.2006) · Read full review
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