... As you've probably guessed, we switched to EDF, hence this review.
Who are EDF?
EDF stands for Electricite de France, a French company that bought London Energy, Seeboard Energy and SWEB Energy, making them suppliers of energy to people living in Southern England. They are quite "green" ... Read review
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...Who are EDF?
EDF stands for Electricite de France, a French company that bought London Energy, Seeboard Energy and SWEB Energy, making them suppliers of energy to people living in Southern England. They are quite "green" in that they are one of the largest developers of off-shore wind-farms in the UK, and of course they import nuclear power into Britain from their nuclear power stations in Northern France.
How do you sign up?
I first heard of ... ...account, you manage it online. EDF pays you Nectar points to put in your readings each quarter online. You register with their read-reduce-reward scheme, that you want to read your own meter, and EDF then send you an e-mail 10 days before your quarterly bill is due prompting you to submit a meter reading. You then click on the link taking you to their web-site, input your meter-reading and they give you 250 Nectar points per fuel every quarter that ...
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Ciao members have rated this review on average very helpful
Advantages: Good customer service, online bills, plenty of nectar points Disadvantages: Price increases
I notice no-one has reviewed EDF recently so I thought I would add my thoughts.
We switched to EDF over 2 years ago when we moved home, and I'd used a couple of price comparison websites and EDF/SWEB came up top every time, so I thought it was my only option.
We decided to go for the dual fuel thing and pay by monthly direct debit, at least this way we knew exactly what we were going to be paying each month. They chose the payments first based ... ...people living there etc), and after a few months they reduced the payments in accordance with what energy we had been using, which I thought was marvellous, and it turned out that they had reduced our gas to £11 a month, and electricity to £20 a month, which I thought was extremely cheap and I was really happy with this!! They also debited our account with money we had overpayed.
The customer service is excellent, they always explain things clearly ...
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Ciao members have rated this review on average very helpful
Advantages: Brilliant customer service!! Disadvantages: None what so ever they are a brilliant company!
EDF Energy are a brilliant company to be with when it comes to electricity and gas, i have been with them for nearly a year and i am glad that i did switch and go with them. I used to pay my bills via payment cards each month which where good and i paid the rest of my bill when it arrived!! When i moved flats the previous people used pre-payment card and key (luckily they was with EDF)...i was unsure and first and couldnt be bothered to get someone ... ...then before...
Well with EDF energy you get a really good customer service, they are really friendly and excellent...I didnt realise i had a problem with my gas card, you would have thought i would of notice something was wrong when it took the counter person 10 times to get my card to work, i received a letter in the post from EDF saying that there was a problem with my card and could i contact them asap, so i did just that and they were really ...
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Ciao members have rated this review on average helpful
Advantages: One of the cheapest energy suppliers at the moment Disadvantages: No branch network / Shops etc
...you prefer but I feel safer with the human touch. In the event the switchover went fairly smoothly.
Overall I have to say I am most impressed with both the service and the price of EDF and of course I am also impressed with the money that I saved. ...
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Not only do EDF energy offer great customer service and reasonable rates, they are also the only electricity and gas company that give you nector points, so as your paying your bills in a way you are saving money!
When I recived my first EDF energy bill I registed my nector card with the number on the bill and recived 300 ponits straight away!!
They also do this great scheme called Reduce reward and what you have to do is submit your meter reading ... ...much energy you are using, which can help you reduce how much energy you are using, this is a great idea because you can also save money by using less energy! (and you will be doing your bit for the enviroment)
Another great part to this aswell is they will give you 250 nector points every time you give them your 3 monthley readings!! and if you manage to reduce energy they give you a further 1000 nector points!!!!!!!!!!!! ...
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