orthopod 2

orthopod

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Member since:25.10.2007

Reviews:1

Quote-start

Unable to provide mobile fitting service

Quote-end
25.10.2007

Advantages:
quoted prices OK

Disadvantages:
not able to provide a mobile service

Recommendable No:

Detailed rating:

Cost

Speed Of ResponseSlow

Level Of CoverAcceptable

Customer ServicePoor

1 Ciao members have rated this review on average: helpful See ratings
helpful by (100%):
  1. Clarrisa
  2. judepaw
  3. bmthkatie

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The overall rating of a review is different from a simple average of all individual ratings.

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I specifically ordered a battery with E-tyres due to their next day delivery and mobile fitting service, as my battery had completely packed in (hence the need for fitting at my home address). I ordered before lunchtime and received confirmation of my order. However later the same evening I received an answerphone message left at 17.50 saying that they did not provide mobile fitting at my home address (only 20mins from oxford!!). They therefore wanted me to bring the car to a fitting centre closer to oxford. Due to the lack of a functioning battery this was clearly not possible. Also by this stage it was too late to arrange to get a battery from another source for the following day. Despite their claims they may not be able to offer you a mobile fitting service, and may not inform you of this at the time of booking.

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Comments about this review »

Clarrisa 28.10.2007 13:27

Nice to see a new member writing here so welcome to ciao from me . Riss

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Review Ratings »

This review of E tyres has been rated:

"helpful" by (100%):

  1. Clarrisa
  2. judepaw
  3. bmthkatie

The overall rating of a review is different from a simple average of all individual ratings.



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