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This is the first time I have ever felt compelled to review an online company, but I feel it is important for future purchasers to understand the potential issues if you are supplied a defective tyre by etyres.
I bought a new £100 tyre for my bmw, choosing to use etyres because of their reputation and previous good experiences. The side wall of my new tyre completely disintegrated on the motorway the very next day after less than 50 miles, causing me to swerve across 2 lanes and almost crash. The fitter returned the next day to pick the shredded tyre up to send back to the manufacturer for testing.
etyres only offered to replace the tyre if I paid a further £100. I am still regularly chasing for a refund of my original £100 over 3 months later - each time getting told the tyre is still with the manufacturer for testing and could be for a lot longer, with no end in sight, no tracking available and nobody willing to take responsibility or help to get my money back. I cannot understand how this is my problem - this was clearly not a case of wear and tear after less than a day, let alone keeping my money for so long.
Absolutely disgraceful customer service, I cannot believe I used to recommend this company to family and friends - I am going back to mytyres.co.uk - they are the same price for fitted tyres but they spend their spare money on customer service training - not on saccharin endorsements from Eamonn Holmes.
Tyres are a safety relevant component of each bicycle. High speeds and the additional ... more
weight from the battery and drive of an e-bike of up to 50km/h make a special tyre necessary. A high quality additional rubber reinforced carcass forms a solid frame. The Eco50 puncture protection specially developed for the high demands, protects the tyre reliably against punctures and cuts. This means that expensive repairs of punctures are avoided. The high elasicity of the rubber insert rolls smoothly and keeps the rolling resistance low. The profile of the tyre is just as at home on asphalt as on gravel and forest trails - a good all around tyre. Weight: 620 grams.
An on-off road tyre with an emphasis on street application. Excellent high speed ... more
stability, handling, wet performance, and all-round street use performance has led to its choice as original fitment on prestigious, high-powered bike brands such as BMW and Honda. The Trail Wing range stands for superior off-road performance tailored to the specific needs of your individual machine. Let us take you under our wing with a wide spectrum of patterns, sizes, speed indexes and OE specifications, from a selection of scooter dimensions to large trail bikes. Optimized for all possible surfaces and conditions. Covering both bias and radial construction, Trail Wing TW101 stands for quality, reliability and performance, whatever your needs.