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Reviews - Eagle Star Insurance Co Ltd

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Satisfactory

“Too many cooks spoil the car”

published 06/05/2004

Cheap Insurance

Too many companies involved when you want to make ...

We have an Eagle Star Gold Policy. “We are confident that by offering this service, you can have peace of mind that all repairs will be completed quickly and professionally.” Their claim, not mine. In May 2003, my husband was unfortunate enough to be involved in a car accident. The front end of...

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Satisfactory

“Eagle Star and my Nicked Car”

published 05/02/2001

Quick to take your money

Not so quick to pay out

After reading the opinions on Eagle Star from other CIAO members I realise that they must offer a decent service to their customers. I feel, however, that I must share my experience of being insured with the above mentioned company and my disappointment in the way my claim was handled. The car...

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Super

Friendly staff, simple claim procedures.

Zurich merger made for a few administration errors

I have been an Eagle Star motor insurance customer for three years now, and the fact that I stayed with them for my second and third year of insurance I feel speaks volumes alone about the company. Yes, in the time I have been with them they have merged with Zurich, and a few administration...

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Good

“wot no temporary cover note”

published 24/09/2001

nothing

won't issue a temporary cover note

In February my car insurance (currently with Direct Line) was due for renewal. Now, I would have, renewed with Direct Line had it not been the fact that I was in the process of moving, and due to where I was moving to, they wanted to up my insurance by £70 per annum. No Way!! After ringing around...

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Excellent

“Eagle the Star of insurance”

published 24/03/2003

Good value quality insurance, easy to use website

Need to pay deposit when booking on the net

Well it's that time again - dreaded insurance quotes. You know how it is hours and hours of ringing around to find a suitable, cheap quote. I went through the usual yellow pages, internet search engine to no avail. Everyone wanted high premiums and high excesses. So I came across Eagle Star at...

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Super

Good Cover

Expensive

I must point out that I have not had to make a claim. This review is based on my experiences as a new customer. I have taken out their Gold policy, so will not comment on the Silver policy. After being with my previous insurer for a decade, I decided to change after reading reviews from other...

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Excellent

“Save money with Eagle star”

published 06/12/2000

A good all round Trustworthy company

None i can thing about

This one is a very short tip....sorry.... But ive found that dealing with Eaglestar via they website at www.eaglestar.co.uk was infact much cheaper than actually dealing with the company via they own telesales department or even via a broker. Included in there price is breakdown cover....mind it...

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Excellent

“Fast settlement”

published 17/06/2001

Fast, Minimal paperwork

none

Car insurance companies have always had a reputation of being awkward and difficult to deal with. However, when I had an accident I found that Eagle Star made life easy and dealt with all problems efficiently. I have been driving for nearly 20 years and have changed insurance companies several...

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Super

cheap, no hassle servive

helpdesk a bit dippy

I recently came out in the morning to find someone had hit my car during the night. I had no idea who and the damage was quite bad I contacted Eagle star who arranged for my car to be picked up. They also arranged for a courtesey car to be delivered at the same time. The work was done and...

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Excellent

Free Basic Break Down Cover

8% Interest Charge if you want to pay by instalmen...

I have found Eagle Star (Zurich Municipal ) have proved me one of the best Car Insurance polices I have ever had. They have reduced my policy cost on my renewal when all over Insurance Companies who quoted me were quoting a higher price than I am already paying even when taking into account a...

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Excellent

“Crash Bang Claim”

published 28/12/2001

Helpful, quick claims service

Slightly more expensive than other companies

I would like to confess that I do work for Zurich (Eagle Star) myself, this view is not biased as the story I'm about to tell happened to my partner (I'm not insured with them - I'm under 25!). It all began one sunny day while my boyfriend was getting quotes, I told him to call us for a quote...

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Super

Online quotes, Prices

No monthly payment option

Eaglestar.co.uk offers an online insurance quotation facility, not an email service as favoured by some providers. This allows you to check prices for a variety of cars, ans see the effect of varying the level of cover, named drivers etc. Eagle Star Direct offered the lowest quote for my VW...

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Excellent

“Cheapest quote by far...”

published 16/10/2000

Quote and buy on-line, most imporQuote and buy on-...

None encountered yet

In the post came that dreaded renewel form for the car insurance. Year after year you expect to see it a bit cheaper than the last, but never seems to be. My renewal came back about the same as last, £600, but still a competitive quote. So, after spending forever trawling through the Yellow Pages...

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Excellent

“Check out the small print”

published 10/12/2000

You know that you are well covered including legal...

Having to pay upfront.

Not all car insurances are the same and it is worth while reading the small print to check that what you want from your insurance is actually what you are getting. You can shop around and get silly quotes, my car insurance quotes range from £800 to £3400 and on a car that is only valued at about...

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Excellent

“Excellent service”

published 02/06/2001

Excellent service

None

3 years ago, my car which was insured with Eagle Star was written off thanks to a white van from a Ford dealership (with front bald tyres) running into the back of me whilst I was in slow moving traffic. Eagle Star were informed and quickly arranged a valuation which was far more than I expected...

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