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Eagle Star Insurance Co Ltd

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We have an Eagle Star Gold Policy. “We are confident that by offering this service, you can have peace of mind that all repairs will be completed quickly and professionally.” Their claim, not mine. In May 2003, my husband was unfortunate enough to be involved in a car accident. The front ... Read review

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Community Level 5Testarossa

Testarossa

Too many cooks spoil the car

AdvantagesCheap Insurance

DisadvantagesToo many companies involved when you want to make a claim

"We have an Eagle Star Gold Policy. “We are confident that by offering this service, you can have peace of mind that all repairs will be completed quickly and professionally.” Their claim, not mine. In May 2003, my husband was unfortunate enough to be involved in a car accident. The front end of the car was a write off. The car at the time (a BMW 323i) was worth about £3000. “We promise all work will be carried out to the highest standards, ..." Read review
06.05.2004

Ciao members have rated this review on average: very helpful

Community Level 2DeanCox

DeanCox

Eagle Star and my Nicked Car

AdvantagesQuick to take your money

DisadvantagesNot so quick to pay out

"After reading the opinions on Eagle Star from other CIAO members I realise that they must offer a decent service to their customers. I feel, however, that I must share my experience of being insured with the above mentioned company and my disappointment in the way my claim was handled. The car that I was insuring was a 2.8i Capri, an E reg and probably one of the very last off the production line. This was a second car for me the type you only ..." Read review
05.02.2001

Ciao members have rated this review on average: very helpful

The Star of the Insurance game

AdvantagesFriendly staff, simple claim procedures.

DisadvantagesZurich merger made for a few administration errors

"I have been an Eagle Star motor insurance customer for three years now, and the fact that I stayed with them for my second and third year of insurance I feel speaks volumes alone about the company. Yes, in the time I have been with them they have merged with Zurich, and a few administration problems arose from that (to be discussed later); but when my renewal came up last November I had no reason to doubt that I would remain a customer. Why, ..." Read review
15.05.2001

Ciao members have rated this review on average: very helpful

Community Level 2WFCfan

WFCfan

Fast settlement

AdvantagesFast, Minimal paperwork

Disadvantagesnone

"...an accident I found that Eagle Star made life easy and dealt with all problems efficiently. I have been driving for nearly 20 years and have changed insurance companies several times. I had full no claims and had never had an accident. I had been with Eagle Star for 4 years and had found them very easy to deal with. Their renewal premiums were always very good and few could match them. However,I was still a little unsure about how they would deal ..." Read review
18.06.2001

Ciao members have rated this review on average: very helpful

Community Level 4SecretForm...

SecretFormula

wot no temporary cover note

Advantagesnothing

Disadvantageswon't issue a temporary cover note

"...and getting a few quotes, Eagle Star came up with the lowest (just over £300). The service and package seemed to be ok and so I signed up there and then. Its now September and I've had no problems with them at all - until NOW!!!!!! Basically I was hiring a Discovery for the weekend, the gentleman at the garage had given me all the prices and informed me to ring my insurance and get a Temporary Cover Note for the replacement vehicle. Upon ..." Read review
24.09.2001

Ciao members have rated this review on average: very helpful

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