We were desperate to get a city apartment in London.We needed an apartment as we were mixing business with pleasure and both the business and pleasure aspects were VERY important to us.
Easytobook.com looked like the perfect candidate to give us what we wanted.BUT they cancelled the apartment last minute, gave us the run-around all over London, from fleapit hotel, to empty locked apartment , to empty locked apartment in a cab (very expensive).
They stopped taking our telephone calls and left us stranded.They have a 24 hour helpline (they say in their adverts) but that was ignored.
We tried to complain but no calls are answered, no emails returned and Head Office doesn't want to know either.We contacted the Office Of Fair Trading who have taken this up on our behalf as we were getting nowhere.
We have given a 1 star rating because the check box wouldn't accept no stars.In short - stay well away!!
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