mikeo111 1

mikeo111

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Member since:02.03.2012

Reviews:1

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Dont bother using for flights

Quote-end
02.03.2012

Advantages:
none

Disadvantages:
Everything .  Customer service especially

Recommendable No:

8 Ciao members have rated this review on average: somewhat helpful See ratings
very helpful by (13%):
  1. lynsey82
helpful by (13%):
  1. bbicuk01
somewhat helpful by (63%):
  1. angelboouk123
  2. Violet1278
  3. Walowiz
and 2 other members
not helpful by (13%):
  1. jjcross

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I booked a flight with the eBookers website and after I had confirmed the booking with my credit card, the eBookers website had a message saying something like, 'your booking will be confirmed by an email to you. If you don't receive an email within 30 minutes, please commence the booking process again'. I never received a conformation and after speaking to one of their "customer support" agents for half an hour. It was confirmed that there was in-fact, no flight booked so I've got to go through the whole process again. This is a ridiculous procedure and it's not the first time it has happened with this company. However, it will be the last... Because I will never use eBookers for anything again in the future and if any friends or colleagues ask for advice on which online travel companies to use, I shall tell them of my experiences with eBookers.

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Comments about this review »

Reviewer88 02.03.2012 15:49

needs more in depth info about the site iteself, welcome to ciao tho :)

ithoughtyoudneverask 02.03.2012 15:43

That sounds like an annoying experience! It would be good to know more about the site itself though and what your experience with customer service is like. The prices they offer are important to know too!

jjcross 02.03.2012 15:24

You need to follow the review criteria. Layout & Design Navigation How fast is this website? Content Update Search Facility Quality of the Content Range of Services / Products And so it goes on- hence my rating.

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Product Information »

Product details

Type Online Ticket Booking

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Review Ratings »

This review of Ebookers has been rated:

"very helpful" by (13%):

  1. lynsey82

"helpful" by (13%):

  1. bbicuk01

"somewhat helpful" by (63%):

  1. angelboouk123
  2. Violet1278
  3. Walowiz

and 2 other members

"not helpful" by (13%):

  1. jjcross

The overall rating of a review is different from a simple average of all individual ratings.



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