I was thrilled when i went on the internet to look for a good value credit card. I got accepted right away and had an email from egg to say my new credit limit was £2000. I was glad i had been accepted as i was getting married last year and just wanted a credit card to help with unexpected bills.
Fortunately i didn't need it during my wedding but i used it on honeymoon which was very handy with the old duty frees.
Unfortunately i had a death in the family this year and had quite a few unexpeced costs. This left me up near my credit limit. I emailed egg to up my credit limit and never received a response. I have waited patiently but have never heard a word.
I have now transfered my card to another bank who replys to someone in need. I hope no-one experiences the customer service that i did with egg.
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Comments about this review »
claires_cult 12.09.2002 17:49
This is quite promising - details on apr, annual fees etc would have get you a higher rating. Let me know if you edit this and I will re-rate :)
jonnyleck 11.09.2002 16:50
Shame about your problems with egg, I have had no probs uping my limit i e-mailed them and they changed it for my next statement they did not get in touch with me they just did it. Perhaps they only get in touch if they wont do it. Nedd a bit more detial in your op. Take care j
LostWitness 11.09.2002 15:33
I don't find Egg any worse to the other online banks and credit cards - they all seem to take forever to respond to messages.
Sep 11th, 2002
somewhat helpful by (100%):
