I have notified egg of this 2 months down the line egg say that I have been treated diabolically, like a thief and told I have to pay for a security fraud breach that is not my fault.
Egg's Complaints & appeals process has spent two months so far &hours spent with rude inefficient call centre. There has been no access to a senior manager, and the whole system is un-helpful. Egg spend money on smart adverts to encourage more staff, but no money or time appears to have been spent on the important things. I would warn anyone off taking a card with Egg, you could be liable to what has happened to me.
How helpful would this review be to a person making a buying decision? Rating guidelines
As supercity fan's comments below. Let me know if you add more info. Clare
tartlette83 20.04.2006 12:50
As below this review simply does not have enough detail. Still, looks like a card to avoid!
toxicreviewer 20.04.2006 12:37
You haven't mentioned anything about the card! I would like to have seen your opinion on how easy it is to apply, interest rates and the like but you have simply focussed on one area where you have had a bad experience. If you could try and provide your experiences of Egg prior to your card being cloned and then incorporate your recent experience making the opinion more infromative and balanced I will gladly come back and read again. If I can help, or if you have any questions just leave a message in my guestbook.
Apr 20th, 2006
helpful by (6%):
somewhat helpful by (76%):
not helpful by (18%):
