Advantages Pays interest on positive balances Cash back
Disadvantages Web site sloooooooooow at times
Egg.com is owned by the US based Citibank group and to use the first of probably many egg based puns they certainly got egg on their face the day they decided to withdraw credit from roughly 160,000 of their custumers - Citi bank claimed that credit was being with drawn from users with a risky credit profile. Unfortunately this turned into an eggceptionaly bad bit of publicity for Egg.com when it transpired that a lot of these so called bad credit risks were people like myself who used the card regularly and paid it off in full each month.
Egg.com is solely an online financial institution, you will not receive a paper statement from them most communication can be done via their secure messaging system I have always found questions answered very promptly. Should you need to you can call their call centre which I have done on a couple of occasions you'll find that you are not on hold for hours and 99% of the time the Call centre staff can sort out your query there and then. The CCA that dealt with me when it transpired I'd some how managed to set up two accounts and get two cards in the same post was extremely helpful.
|Competitiveness of APR|
|Quality of Customer Service|
|Security and Privacy|
|Ease of Application|
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