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Shame I couldn't select 0 stars 0 of 4 Ciao Users found the following review helpful
Rating from annoyedwithpoorcustomerservice 1 Star ()

Advantages None that I can think of

Disadvantages Where do I start.....

Terrible company from start to finish!.. There customer service was a bad as my temper after 4 hours trying to sort out a problem when my vehicle broke down last night. I was using there assistant program which I pay £60 a year for....Staff are either rude or incompetent I spoke to 6 different people, all of which promised to call me back with 10 mins (yet never did; it was more like 20) then others kept me on the phone for 30 mins, (my first call ate £15 of my phone credit!) ...The only advice I can give to anyone seeking insurer's is to avoid elephant like the plague..... Poor communication basically just all negative, even there quote ended up costing way more one you sorted out pay monthly.....To summarise TERRIBLE!!!!!

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Comments

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Previous page Next page Page 1 of 1 | 1 - 4 out of 4 comments
  • TheHairyGodmother 23/11/2010 12:22
    Rated this review as
    Somewhat Helpful
  • sewbizzie 22/11/2010 19:24
    Rated this review as
    Somewhat Helpful
  • sandemp 22/11/2010 18:22
    Rated this review as
    Somewhat Helpful
  • dynamicnurse 22/11/2010 16:00
    Rated this review as
    Not Helpful

    NH, as this is a rant and not a review!

Previous page Next page Page 1 of 1 | 1 - 4 out of 4 comments

Detailed Rating

Competitiveness of APR
Comprehensiveness of range of products
Product package
Efficiency of service
Value for money
Online - Content/organization of site Very Poor
Online - Reliability/speed of site Very Poor
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annoyedwithpoorcustomerse...

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  • 22/11/2010

    Shame I couldn't select 0...

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