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40 Reviews

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I took out student insurance with them, they advertise that your phone is covered and is replaced within 24 hours of them accepting the claim. What they don't tell you is that it takes over 2 weeks... more

User Reviews

for Endsleigh

Rating Summary based on 40 reviews

  • 5 Stars
    8
  • 4 Stars
    11
  • 3 Stars
    4
  • 2 Stars
    7
  • 1 Star
    10

Detailed rating

  • Competitiveness of APR
  • Comprehensiveness of range of products
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • 3.2
  • 3.4
  • 2.9
  • 1.9
  • 2.1
  • 4 of 4 Ciao users found the following review helpful
    Picture of soozypie

    soozypie

    User doesn't recommend the product

    Advantages Advantages Cheap, straightforward, offers good rates for students

    Disadvantages Disadvantages Terrible customer service, incompetent, departments don't communicate with each other

    I have had so many problems with Endsleigh that I really want to share my experiences. I chose them for my first car insurance provider as they offered one of the cheapest rates and I knew the name as I had used them in the past for student contents insurance. For the first year and a half all was well until a had a minor bump on a roundabout. The accident was not my fault, there was no damage to the other vehicle and as as the only damage to my car was some scratches on the bumper, I decided not to make a claim. I dutifully reported the accident to Endsleigh and said I would not be claiming ... more
  • 25 of 25 Ciao users found the following review helpful
    Picture of oranges76

    oranges76

    User recommends the product

    Advantages Advantages Cheapest quote

    Disadvantages Disadvantages Stealth charges

    This is my first year using Endleigh for my motor insurance. I have just decided to use them again as they undercut the next lowest quote by around £50. I will now pay about £350 per annum for Third Party, Fire and Theft cover with legal cover, £100 damage excess, £200 Fire and Theft excess. I am 25, drive a Peugeot 405GL, have 2 years no claims bonus and park it on the road. Enough of the dry details. They say that they offer a loyalty bonus for those people who are renewing and as they gave me the cheapest quote i'm inclined to agree. However my loyalty lies with the company that gives me ... more
  • 28 of 29 Ciao users found the following review helpful
    Picture of drummingbunny

    drummingbunny

    User recommends the product

    Advantages Advantages Price, discounts available if you ask

    Disadvantages Disadvantages Online vs Telephone quotes' prices

    I am in the process of collecting insurance quotes for my car, and as I am a student (in name, if nothing else) I decided to try Endsleigh as they have links to the NUS and offer student discounts. In the past I've always narrowed the list of companies and brokers in the following manner: 1) Only call those with freephone numbers. 2) Look for brokers/insurers who say they'll beat any quote and then play them off against each other This year I've decided to use websites as this means that I can appear to be working when actually I am not! A visit to a few motoring websites (autotrader ... more
  • 14 of 15 Ciao users found the following review helpful
    Picture of LouisaNott

    LouisaNott

    1 Star LEAVE ME ALONE 06/07/2001
    User doesn't recommend the product

    Advantages Advantages None whatsoever that I found

    Disadvantages Disadvantages Too many to list! Read the op...

    I hate endsleigh and will never insure with them as long as I live for many reasons of which there are probably too many to write in this opinion without my falling asleep or working myself into a rage due to endsleighs incompetence all round. Where shall I begin.... For starters, I can only talk for one branch, namely the one in Warwick University which has been the bane of my life for a year now. And...I'm not even insured with them! I'll start at the beginning... June 1999... I popped into endsleigh on campus because I wanted to buy a car, and fancied getting an idea of what I was into on ... more
  • 45 of 47 Ciao users found the following review helpful
    Picture of mdstone

    Level 6 mdstone

    Member since 11/07/2000

    Reviews written: 114

    User recommends the product

    Advantages Advantages Good customer service, good price matching

    Disadvantages Disadvantages see op

    My Experience ************* I joined Endsleigh because they were being promoted by universities as being good for students, and they undercut my last policy by £50 so I decided to go with them. By this time I already had 1 years no claims bonus. I was 9 months through my policy when I decided to get a new car to replace my existing banger. When I went to change my insurance I was told that I could'nt because they were in a law suit with my insurers, as they went bankrupt (Drake Insurance). Because Endsleigh were insurance brokers, I was insured by Drake Insurance through Endsleigh. They didn't ... more