Europa Rent a Car

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Europa Rent a Car

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31% positive

12 reviews from the community

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Review of "Europa Rent a Car"

published 18/10/2007 | ROSELEWIS
Member since : 18/10/2007
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro NONE
Cons TOO MANY TO MENTION
somewhat helpful
Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

"DO NOT USE GOLDCAR EUROPA MALAGA AIRPORT"

WE BOOKED A HIRE CAR WITH CARHIRE 3000, WE WASNT AWARE THAT THEY WAS A AGENT! WHEN WE ARRIVED AT MALAGA AIRPORT WE CAME ACROSS THE CAR RENTAL AREA, WE WAS GUTTED... GOLDCAR EUROPA HAD THE LONGEST QUE EVER!! WE WAITED 1 HOUR TO BE SEEN, WATCHING PEOPLE COMPLAINING LEFT RIGHT AND CENTRE!! ONCE IT WAS OUR TURN, WE HANDED OVER OUR BOOKING FORM TO BE TOLD THAT THE CAR WE HAD ORDERED THEY DO NOT HAVE!! WE ARGUED WITH THEM UNTIL THEY AGREED TO GIVE S A SIMILAR CAR... GREAT!! ADDING THAT IT WILL BE AN EXTRA CHARGE! WE HAD TO ACCEPT AS WE WAS GETTING NO WHERE!! ONCE THE PAPER WORK WAS SORTED WE WAS TOLD THAT THE TANK HAD ALREADY BEEN FILLED WITH THERE HIGH CHARGED PETROL, THEY CHARGE YOU AS THEY HAD ALREADY FILLED IT!! WE WAS GIVEN THE KEYS AND TOLD WHERE TO GO, ONCE WE FOUND THE CAR, IT WAS DENTED, SCRATCHED, MARKED ETC ETC, WE WAS NOT THE ONLY ONE IN SHOCK, OTHERS WAS COMPLAINING ASWELL, THEY WAS NOT INTERESTED, THEY SAID JUST TAKE IT, ONCE WE DROPPED IT OFF, YET AGAIN, NO ONE WOULD CHECK THE CAR OVER, THEY SAID JUST GO... SO NOW WE SIT AND WAIT TO SEE IF WE WILL GET CHARGED FOR THE DAMAGE THAT WAS ALREADY ON THE CAR!! I WOULD NEVER EVER USE THIS COMPANY AGAIN, I WOULD ADVISE THAT TO ALL WHO IS READING THIS!

Community evaluation

This review was read 6361 times and was rated at
60% :
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somewhat helpful

Comments on this review

  • magicloudz published 20/10/2007
    Not helpful. Who can read this?
  • ewanm published 19/10/2007
    Please don't shout! It makes it very hard to read.
  • Reposter78 published 18/10/2007
    If the review was not written in capitals i may have rated higher
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Product Information : Europa Rent a Car

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Ciao

Listed on Ciao since: 27/07/2005