Advantages Email has revolutionised the world...
Disadvantages ... now all we gotta do is get people to use it properly.
Love them or loathe them, email messages are an essential part of many people’s working day. We don’t need to be reminded how they have revolutionised communication around the world, how ‘@’ has become as common a symbol as the ‘$’, ‘£’ or ‘&’. Despite this there are still plenty of days when I wish that I was still a waiter, when the closest I got to a computer or email was when I was punching in a guest’s order on MICROS. Here are a few reasons why for me, email still very much remains a mixed blessing:
Come on, I mean you wouldn’t write a book and not give it a title, would you? It’s really frustrating to come into work in the morning and find an Outlook inbox full of ‘no subjects’. Arguably not the most serious of email crimes (nor it is my number one peeve), but I am a firm believer that email carries a certain expectation of professionalism. Subjects help me file emails effectively as well, so it isn’t just about being picky. Invest in the extra few seconds and give your email some meaning!
2.Emailing the world and its wife
If the email is nothing to do with me, then I don’t know- and don’t care. Contrary to an apparent popular belief, banging out an email to the whole office / floor / workplace / company does not make one look like they are ‘hard-working’, ‘communicative’ or ‘thorough’. It makes these people appear as disorganised, ignorant and possessing a distinct lack of organisational awareness. Two words: ‘Distribution lists’.
3. Spelling and grammar
‘Text speak’ is so called because it belongs in text messages, not emails. At work, I believe that email commands business language, full sentences and use of that little button called ‘Spell Check’. Working in a hotel, where I get many emails a day from people who are simply not fluent in English, I do keep an open mind. However, it is always clear to see who has taken the time to proof-read an email and who hasn’t.
Aah, the little red ‘!’ next to an email message. Many work environments- including my own- see certain managers receiving 100’s of internal emails every day. Other employees feel that the only way to get their message noticed is to ‘!’ it. Why this annoys me is that every morning when I am on Outlook, Starbucks in hand, scanning through my emails (a horrible morning ritual) I have to look twice as hard to check what requires urgent attention. To tell you the truth, nowadays I see ‘!’ on so many messages it has lost all meaning, a bit like The Boy Who Cried ‘Wolf’.
5. Email essays
I have written much so far about email ‘professionalism’ and at the end of the day, I guess that this is the bottom line. However, there are many emailers out there who take this little word to the very extreme. I am referring of course, to those ‘Shakespeares’ of the corporate world; who will regularly send emails which will be hundreds- maybe thousands- of words long. Trust me, the message will become lost in meaning, many will simply not read it and in over five years of receiving such messages, I have never seen a 1000 word+ email that couldn’t have been effectively communicated in much briefer prose.
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment