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Home > Cameras > Photo Developing > ExtraFilm.com
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18 Reviews

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Abysmal service. Do not reply to emails when deliveries have not arrived. Ask you to order again even though they have taken money for the first order that was not delivered. When they did... more

User Reviews

for ExtraFilm.com

Rating Summary based on 18 reviews

  • 5 Stars
    		10
  • 4 Stars
    		2
  • 3 Stars
    		2
  • 2 Stars
    		3
  • 1 Star
    		1

Detailed rating

  • Customer service
  • Efficency & Reliabilty of service
  • Postage & Packing
  • Speed of processing
  • Value for money
  		• 3.9
  		• 3.9
  		• 2.9
  		• 3.1
  		• 4.1
  • 12 of 13 Ciao users found the following review helpful
    Picture of ImReallyAnElf

    Level 2 ImReallyAnElf

    Member since 04/09/2002

    Reviews written: 5

    5 Stars ExtraFilm = Extra Value 20/05/2007
    User recommends the product

    Advantages Advantages Crisp, clear, true to life colour prints

    Disadvantages Disadvantages none

    After I won a superb holiday on a hotel barge in the South of France, I wanted to have both enlargements to frame of my favourite photo's, and a Photo Book, so that I'd have a permanent reminder of the little details as well as the "big picture" .. memory being what it is! ExtraFilm just happened to have sent me a promotion email the day I decided to get started on choosing & ordering, so I decided to try them instead of my usual photo printing service. I'm really glad I did - the enlargements are probably the best I've received from any company, and I'm extremely satisfied with the Photo Book ... more
  • 2 of 2 Ciao users found the following review helpful
    4 Stars Quick review of ExtraFilm.com by budyserqueen 03/07/2007
    I found them very good pictures have come back very clear. Had the occasional mishap with the cropping endup headless instead of feetless but thats only happened once in 6 months. and i have had photos big and small,coloured black n white, even a couple of mugs made with my pics on and t'shirts. I would definetely recommend them to anyone.
  • 2 of 2 Ciao users found the following review helpful
    5 Stars Quick review of ExtraFilm.com by Tabbymilly 27/07/2007
    Excellent service, colour and clarity supurb whether from my digital camera or phone, ordered a collage which was wonderful and is now proudly pinned on my office wall, best printing service on the net, you can trust this company to provide a great service
  • 3 of 3 Ciao users found the following review helpful
    Picture of butty1

    butty1

    5 Stars extrafilm.com great value and speedy service 11/06/2007
    I found extrafilm whilst researching retailers who accept paypal payments.in todays financial climate i have been trying to sell old things on ebay to finance new things i need with the growing number of paypal accepting retailers .i find it a really good service and reasonably priced, the added bonus is that if you are a ebayer you can use any of your profits held in your paypal account to pay, which is great as you dont have to supply any card details, the quality of the prints are good and all items usually arrive within a week with good communication via email. I would recommend extrafilm ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of youngjohny

    youngjohny

    1 Star Worst Service Ever Received 19/08/2008
    User doesn't recommend the product

    Advantages Advantages Reasonable quality photos

    Disadvantages Disadvantages Abysmal service, worst from any on-line supplier that I have used

    Abysmal service. Do not reply to emails when deliveries have not arrived. Ask you to order again even though they have taken money for the first order that was not delivered. When they did respond to emails, they could not write English so it was not possible to tell whether the prints would be delivered. There are no telephone number contact points except for one on their website that is not functional. I would not trust them. They have a base in Belgium, customer service seems to be Swiss and yet they have a non-existant UK telephone number. I have used Photobox in the past and never had ... more