Maybe You Shouldn't Go To Specsavers!!
Review of Vision Express by
shaaza
Advantages: Friendly services, lots of frames to chose from, provide the NHS service,
Disadvantages: Some expensive frames offered..
I visited Vision express a few weeks ago to have my eye tested as my eyes were playing up a little bit. Why Didn't I go to specsavers? Well, I was just sitting in college and the first optician that came into my mind was vision express. I went on the Vision express website, hoping that I could book an appointment online instead of travelling all the way to town. I logged onto vision express.com, to my comforting surprise the website was actually ... ...their nearest vision express rather than travelling, which of course could waste a lot of time.
However, booking an appointment online was pretty easy, all I had to do was to select my location which had to be Crawley as there isn't any vision express in Horley although vision express opticians are scattered through out the U.K, enter my full name, time and days of appointments needed, mobile or telephone number. I however only entered my mobile ...
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very helpful

11.08.2008
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Twenty Twenty.
Review of LASIK Eye Surgery by
Cat199
Advantages: No more glasses or lenses, quick and painless
Disadvantages: Expensive, full recovery takes time.
...I was suitable for Wavefront LASIK treatment. He also took time to explain the process to me and he wanted to discuss my motivations and expectations. It was explained to me that whilst perfect vision was the goal, it might be that I would need a mild prescription for some activities, such as driving. Additionally, my eyes could continue to change after surgery just as they could without surgery and of course as I get older I could find myself needing ... ...With a prescription of -7 it is nigh on impossible to function without glasses and I felt that even being, say -1, would still be a vast improvement. Some people may be surprised at that statement, glasses are glasses after all aren't they? But I think it is difficult for even somebody with glasses to understand quite what the world looks like to me. Under no pressure from my consultant whatsoever, I booked my appointment and was told that my treatment ...
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exceptional

09.08.2008
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m-eye experience at Optical Express.
Review of LASIK Eye Surgery by
bekiboo13
Advantages: 20/20+ vision, no more glasses
Disadvantages: painful after surgery (2hours), rushed through proceedure, customer service level
...to go for the wavelength lasik treatment which cost around £1600. I chose Optical Express in Nottingham because it was near to my home, a reasonable price and because of their experience in the laser treatment worldwide.
My pre-treatment vision was not too bad but i did not like wearing glasses and found putting in contacts frustrating. As i'm in my twenties i thought the treatment would pay for itself over time, as i was paying £100 - 200 for glasses ... ...and i was not rushed through the tests, however i found the level of service dipped after this point. When i visited the store to set up a payment plan the assistant made me feel i was putting her out ( it was 10 mins til closing, and the store was quiet) then 3 days before treatment i had a phonecall saying they had double booked the surgeon and he had to do NHS treatments that day, they didn't seem particulary bothered that i had booked a day off ...
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helpful

22.07.2008
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Laser Eye Surgery - Bristol optimax
Review of LASIK Eye Surgery by
Kiby
Advantages: Can See better
Disadvantages: have given me a stigmatism
Laser Eye Surgery - Optimax Bristol
Well, I booked my laser eye surgery for 6th May 2006 at optimax bristol. Now, lots of people have told me that optimax are perhaps not the best but when i went for my initial consultation they said that i could have epi-lasik for just £800 for both eyes as my eyes were only -1.5 each. As i have a small perscription some people may think "why bother having the surgery" but i still had to wear glasses for driving ... ...worth it.
So, anyway the day of treatment... I was told the surgery would take place at 2.30pm as i had the first surgery appointment of that day (they do consultations in the morning) and to arrive at 2pm. Great, i arrived on time to find about 6 or 7 other people waiting for their surgery, odd i thought since mine is the first appointment time. Turns out they had all been told the same, and during the first hour of sitting waiting another 2 people ...
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very helpful

09.06.2008
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Helps to save you money but not your eyes.
Review of Specsavers by
Leighsa
Advantages: Lower cost glasses, very good customer service
Disadvantages: Very basic brief eye check-up procedures.
...years.
Originally, I used Specsavers only for supplying my glasses. For £75 and above, you get two pairs of glasses with the price covering both the frames and lenses - there will be very few other high street opticians who will be able to offer a better bargain.
I am very hot on customer service - I feel that it is one of the most important things of a business. Not only does the product itself matter but the way they deliver their service is ... ...However, with this branch of Specsavers I am always greeted and acknowledged when I walk into the shop. All the staff are polite, appear positive, pleased to see you and seem pretty knowledgeable on their services. Even when I am there for just a small frame repair where there is no charge (one year's free glasses care), they will happily and efficiently carry it out with no complaints.
Having been so tied up at work, I decided that it would save ...
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very helpful

09.06.2008
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