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Member since:13.08.2010

Reviews:1

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Watch Repair Service

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13.08.2010

Advantages:
None

Disadvantages:
Attempting to Over charge for a service

Recommendable No:

Detailed rating:

Value for money

Selection & range

Availability

Quality

In store customer service

City / Branch addressBasildon

Frequency of visitOnce or twice a year

PriceVery high

Layout & presentationPoor

After-sales serviceVery poor

Staff knowledgeVery poor

Waiting / queuesVery long

7 Ciao members have rated this review on average: somewhat helpful See ratings
helpful by (29%):
  1. euphie
  2. rcleary57
somewhat helpful by (71%):
  1. TheHairyGodmother
  2. Soho_Black
  3. Bigbaz
and 2 other members

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The overall rating of a review is different from a simple average of all individual ratings.

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AVOID THIS COMPANY!!!

Do not use this company for a watch repair service. They are over charging their customers!!

They told me my watch needed a full repair service, when it only needed a new battery. They tried to get me to pay nearly a £100.00 for a service, and lied to me, saying that the battery was fine and still had power, and that it was the watch that needed fixing.
I took my watch to an independent watch repairer who told me it just needed a new battery at a cost of £10.00 and that it most certainly did not need a service.

If you need a watch repaired I would suggest taking it to an independent watch repairer. You can find one in your area by logging onto to the British Horological Institute www.bhi.co.uk

F.Hinds just sends your watch to one of these repairers anyway, and makes a huge profit for this service. They charge you £100.00 to just put your watch in the post. If you send your watch to the repairer yourself, they will charge you around £40.00.


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Review Ratings »

This review of F. Hinds Jewellers has been rated:

"helpful" by (29%):

  1. euphie
  2. rcleary57

"somewhat helpful" by (71%):

  1. TheHairyGodmother
  2. Soho_Black
  3. Bigbaz

and 2 other members

The overall rating of a review is different from a simple average of all individual ratings.



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