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Member since:01.01.1970

Reviews:2

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Don't be fooled...there's always a catch

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18.03.2003

Advantages:
very good internet ordering service, and do not need credit card to become a member

Disadvantages:
customer services take long time to respond to calls and emails .

Recommendable Yes:

Detailed rating:

Variety on offer

Catalogue

Purchase obligations

13 Ciao members have rated this review on average: helpful See ratings
very helpful by (5%):
  1. Emma1973
helpful by (89%):
  1. waitty
  2. magicloudz
  3. wendyhowell
and 14 other members
somewhat helpful by (5%):
  1. tia_bailey

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I joined the club via the net about 8 months ago. I liked the fact that you could order very easily over the web without having to make a payment up front, and there was no need for a credit card which is unfortunately the norm with this type of club, especially for me, who doesn't trust themself with such payment method!
I was very pleased with my initial purchases, being a fan of star wars, Iain Banks and comic art. The selection of sci-fi books, DVD's, videos, graphic novels, special edition boxed sets was too good to be true....
You have to be careful to read between the lines, if you do not order a book from the catalogue they send you every 2 months, they automatically send and charge you for the "editors choice" a supposed good value recommendation. The rules and regs state you have to make purchases from the first three catalogues, then there's no obligation, but there is no option after the initial three months to not order the editor's choice OR a book from the catalogue, ie: you HAVE to make a purchase each catalogue if you still want to remain a member.
Three months ago I made a return via White Arrow. I still not had any confirmation of said return and still no credit of the returned item to my account, even after two emails to their returns department who assured me that everything would be sorted soon. My satisfaction with this club has unfortunately waned too far...
Good cheap book prices, service great until you need to return one...

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Comments about this review »

magicloudz 19.03.2003 15:52

You could add the name of the website, to help this review a little bit:) -Jon

Coxecal 19.03.2003 14:44

not a bad first op... try adding a bit more detail about the club... how much of a savings do you get on the books... what are some of the featured authors... and how difficult is it to return a book..?? welcome to ciao and take care.. 'peaches n beans'

SueMagee 19.03.2003 13:25

I'm afraid there re always catches!

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Product details

Type Book Club
Genre Fantasy
Title Fantasy & SF Book Club

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Review Ratings »

This review of Fantasy & SF Book Club has been rated:

"very helpful" by (5%):

  1. Emma1973

"helpful" by (89%):

  1. waitty
  2. magicloudz
  3. wendyhowell

and 14 other members

"somewhat helpful" by (5%):

  1. tia_bailey

The overall rating of a review is different from a simple average of all individual ratings.



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