Fotosense

Fotosense

... Now received another email saying that they do not have a battery for the camera (why are they opening the box anyway!) I poersonally believe that the good reviews on this site are written by employees of Fotosense and I certainly won't be using them again.From reading the reviews on here ... Read review

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Reviews of Fotosense »

1-5 of 32 reviews of Fotosense Show all reviews

Use Fotosense at your own risk!!

Advantages: Cheap
Disadvantages: As detailed above. I suppose you get what you pay for just won't order again from them.

...on this site are written by employees of Fotosense and I certainly won't be using them again.From reading the reviews on here I reckon to keep costs low they only have a very minimal stock of items and do not actually order an item themselves until they get an order. ...

CarlD123 25.11.2009 · Read full review
Review of Fotosense

Fotosense customer service Vs Billingham 307 supply

Advantages: Excellent product at best price, excellent customer service, excellent delivery.
Disadvantages: Manufacturing delay (out of Fotosense control) only negative aspect.

...Was kept informed by Fotosense at regular intervals and a phone call to Billingham confirmed the situation. Was phoned at 3pm when item finally came into stock (16/10/2009), and informed that Fotosense would despatch to Northern Ireland by next day courier at their expense. Parcel arrived 18hrs later at 9am next morning (Saturday)! Now THAT has to be excellent customer service by anyone's standards! As for the bag itself - well, it's a Billingham ...

ajcol 17.10.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Fotosense

Quick review of Fotosense

I've been waiting for a filter from fotoSENSE for an age and keep on getting the runaround on when the item will be in, which seems to change from week to week. Now they've seen fit to debit me for the item in order to 'reserve' it. Terrible company, terrible service, avoid like the plague! ...

Fredolow 26.06.2009
Ciao members have rated this review on average: helpful
Review of Fotosense

First Class Service!!!!

Advantages: Cheap, great service, great website
Disadvantages: None.

I have used Fotosense on many occasions and have always received first class service. I found the website easy to navigate and to order from. The sales staff are always very helpful and have given me trusted product advise over the years. I placed my last order on 09/02 online, the product was in stock. I chose the free delivery option and didn't expect delivery for 4/5 days. I received an email straight away with my order confirmation and a couple ...
...pleasure doing business with them again. In summary i would definitely use this company again and would recommend to anyone looking for photographic equipment to check out there website. They are the best independent retailer i've come across offering a personal,friendly and efficient service.. big thumbs up fotosense !!! ...

kingcamera 19.02.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Fotosense

Fotosense experience

Advantages: When in stock good service
Disadvantages: If not in stock No Comms at all

checked out the company on line and felt they would be reputable as they had a shop and were based in uk. Ordered item and was eventually delivered after nearly 1 month.phoned 3 times and was told item was out of stock twice even though website said in stock.. Item eventually came in to stock and was sent out quickly, but unless i phoned i would not have found anything out. My advice, if you are using them, then phone first to ensure that item ...

deus22 24.01.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Fotosense

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Cashback were others don't have it.
No next day delivery. (*)
None
Everything (*)
Clear & simple, lots of product info.
Just about everything else. (*)
None
Misrepresentation, inefficiency, lack of customer care (*)
Competitive and excellent customer service.
The website is cluttered. (*)
Thousands of products to choose from, Quick replies from customer services
Some instructions in different languages, slow delivery, Based in France (*)
Great service, iteresting products.
A little pricey sometimes. (*)
Good website, good prices on most items and quick delivery
Their dreadful customer service team. (*)
cheap prices, good customer service
Haven't found one yet! (*)
Easy to order
Bad people to do business with. (*)
Good selection of products at low prices
Delivery can be slow but they still take your money straight away (*)
Seem very organised and provides an efficient service. Cheaper than most independent retailers.
Quite often out of stock on many models. About a month's wait. (*)
Great all round service.
none (*)
Prices (But maybe too good to be true?)
Everything!!! (*)
(*) Reviews by Ciao members


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