... We wrote to Franke, who wrote back saying they couldnt even consider any complaint unless we filled in a complaint form, which would not necessarily get us any further.
We couldnt believe the attitude of these so called customer service people at Franke.
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Advantages: Nice product if you dont use it Disadvantages: Scratches badly
After spending a considerable amount of money on a new kitchen (£15K) we purchased this sink thinking it would be a good investment, £400, and within a week the stainless steel scratched terribly. We consider the quality of this sink to be poor, and dont believe it should scratch so quickly. We wrote to Franke, who wrote back saying they couldnt even consider any complaint unless we filled in a complaint form, which would not necessarily get us any ... more
After spending a considerable amount of money on a new kitchen (£15K) we purchased this sink thinking it would be a good investment, £400, and within a week the stainless steel scratched terribly. We consider the quality of this sink to be poor, and dont believe it should scratch so quickly. We wrote to Franke, who wrote back saying they couldnt even consider any complaint unless we filled in a complaint form, which would not necessarily get us any further. We couldnt believe the attitude of these so called customer service people at Franke.
Advantages: Looked nice before it was used Disadvantages: Terrible for scratching and rusting
I had a Franke stainless steel sink installed in my new kitchen. With the first use it scratched. I had only washed cups and a teaspoon, put them on the drainer and when I had finished drying up I saw that the drainer was all scratched. The Franke label was still in place, that's how new it was. On inspecting the sink the next morning that was also badly scratched and had rust specs in the bottom. Some of the scratches were quite deep considering ...
Shepherdess12450 12.03.2009
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Ciao members have rated this review on average: helpful Review of Franke Stainless Steel Sink CP652
