After spending a considerable amount of money on a new kitchen (£15K) we purchased this sink thinking it would be a good investment, £400, and within a week the stainless steel scratched terribly. We consider the quality of this sink to be poor, and dont believe it should scratch so quickly. We wrote to Franke, who wrote back saying they couldnt even consider any complaint unless we filled in a complaint form, which would not necessarily get us any further. We couldnt believe the attitude of these so called customer service people at Franke.
How helpful would this review be to a person making a buying decision? Rating guidelines
many thanks for your review!!! I am thinkinf of buying a new sink and could not make a choice between Franke and Blanco unless I read your review. Even though I am not looking for stainless steel, I do not want to buy from the company which does not respond promptly on my feedbacks. Once more, thanks!!!
Oct 5th, 2000
very helpful by (50%):
somewhat helpful by (50%):
