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Excellent

ProCheap! Great technical support. Static IP address.

ConsCheekily more expensive for business customers.

I recently moved house, and having spent the last two years with Pipex, whom in general I found to be ok, I followed a friend’s advice and changed provider to freedom2surf. Being a web developer who works from home, my internet connection is something I hold dear. It was with some trepidation I...

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Not for me

“F2S - What a nightmare”

published 02/06/2006

Pronone

Consno customer service, expensive customer service nu...

I first heard of Freedom 2 Surf when they were listed as the number 2 ISP by the WHICH magazine, who gave them very high marks for customer service, reliability, cost and quality of service. (The number 1 was Metronet, but I was not looking for a pay as you go Broadband). Since I was too busy...

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Excellent

ProReasonably priced, fast speed, reliable access

ConsNone I can think of

We've been with Freedom2Surf (www.freedom2surf.net) for 15 months now. We switched to them when we wanted to get broadband at home (rather than dial-up Internet connection) and they seemed to be the cheapest around. They still seem to be one of the cheapest, though I haven't done massive research...

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Excellent

ProAlways connected, excellent prices, and great tech...

ConsNone!

I joined with Freedom2Surf for internet access when I moved into my new place for this coming year, and have been connected for 2 months now. I’m using the pureIP wires only services (2MBit downstream/256KBit upstream) which is about £70 per month, hooked up to a wireless router (see other...

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Super

ProConnection speed, easy to set up

ConsNone

We had been thinking about getting broadband for a long time but wasn’t sure how much we would use it. Like normal we did out research, checking out the cost, service availability, customer service etc – initially we opted for PlusNet but encountered problems (hopefully I will write a review of...

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Excellent

ProSuper fast, super cheap

Consannoying payment system

Over the past few years i have used ADSL internet connections provided by a number of ISP's, including Wanadoo and BT, but nothing came close to this. When i moved house and signed up for Freedom2Surf 512k Wires only service (to get away from the poor ntl:Broadband service, which will be...

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Not for me

ProNone

ConsAstonishingly bad customer service and tech suppor...

Quite frankly, I wish I had never heard of Freedom2surf and would advise extreme caution to anyone considering choosing them as a broadband supplier. I applied for a broadband connection some 40 days ago and am still without a usable connection. During that time, I have: * been sent an unusable...

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Not for me

“Freedom2surf NIGHTMARE”

published 18/11/2007

ProQuick to take your money and provide service

Consnon existent customer care

Just had a dreadful experience with Freedom2surf, who have no after sales or tech support to existing members on a weekend. We have had no email for 2 days, and found that their sales line was open to take sales, with no tech support of after sales for existing clients. Would not recommend them...

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Not for me

“freedom2deteriorate”

published 27/04/2006

ProCustomer Service / Technical Support is UK based

ConsDeteriorating service. Speed, Connection and e-mai...

I joined f2s about 19 months ago, after a dreadful time with Tiscali. To start with everything with f2s was fine. A reliable high speed connection with a generous download allowance for £19.99 per month. The staff at f2s were pleasant and helpful (what a change from Tiscali!). Everything was fine...

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Excellent

published 09/09/2008

I used to be a tiscali broadband customer and what an awful isp they were, imagine my horror when i had signed up to F2S i find they are part of the tiscali group!!!!!!!! Anyway i decided to give them a chance, and i'm glad i did, they are the best isp i have ever been with. The connection is always on and i have never had a drop in service whatsoever, i even get between 3-4mbps connection which aint bad considering i was told i would only recieve 2mbps. I cannot fault F2S at all, they may be part of tiscali but their connection's are worlds apart. Highly redommended.

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Not for me

“Freedom2surf.....AWFUL”

published 08/11/2006

ProCheapish

ConsTerrible customer service, always on hold, slow to...

I was connected with F2s on the 19th of October i bought all the required equipment from them and have paid a months subscription so they have been sitting on £65 of my money! 3 weeks later i still have no internet access and am in the process of migrating. I have spent 3 weeks making far too...

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Satisfactory

“F2S went downhill rapidly...”

published 01/12/2008

ProNone anymore

ConsEmail keeps failing for days, support now very poo...

I have been with Freedom2Surf for four years or so now. They started off as an excellent ISP - their service and support was second to none, and for the first couple of years I was both happy and regularly recommending them to others. Unfortunately, in the last year or so (probably a bit more)...

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Super

ProStatic IP, great support

ConsReaaaaally slow on Friday Nights

It`s always hard to start a review - do you start by evaluating the product as something bad or something good. I am a strong believer that first impressions count so I will say this; Freedom 2 Surf are a very good ISP, except on Friday Nights. You can then make your own impression. We have had...

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Not for me

ProI'm afraid NONE

ConsAwful customer service, very poor dowload speed

I joined up Freedom2surf in April 2005. Initally, all went very well. They were extremely helpful before I joined and also in dealing with the installation process itself. I was really impressed by the fact that my emails were replied to in a matter of hours. My contract was for download speeds...

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Excellent

“go for it!!”

published 19/10/2003

Proloads too many to fit in here

Consnone that spring to mind

i have been with freedom2surf since may 2003 when my local exchange was broadband enabled, it only costs me £22.50 a month for 512 download/256 upload which is perfect for me (kazaa lol) and game playing (planetside and medal of honour allied assult) which are modem hammering games. i cant give...

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Product Information : Freedom2surf

Manufacturer's product description

Internet Service Providers

Product Details

Type: Internet Service Providers

Ciao

Listed on Ciao since: 19/10/2003