I have been a member of Freemans for about four years now. I also belongs to Littlewoods. Freemans catologue is a good quality catologue, with lots of products. I have regularly used them, and on the whole I am pleased with the service that they have to offer.
This catologue is over 1000 pages. Each page has a good quality photograph and a little write up, about the item. All of the prices, are reasonable. Some things are the same price as the high street stores, others are slightly more expensive.
Through out the book, there are money saving deals and special offers. At the moment the best deal is, buy one settee and get another one free. I am seriously considering this deal, as I need new settees. They look good quality as well.
Freemans publish two catologue a year. One is the spring/summer book. The other is the autumn/winter book.
If you want to join Freemans, you can do this two ways.
By phone, 0800 731 9 731
By the Internet, WWW.freemans.com
***********************CONTENTS***********************This
catologue is split into eight sections, for ease of use. These are:
Womens clothing
Children's clothing
Mens clothing
Sports wear
The home
Living
Leisure
Information pages
The clothing is of excellent standard, and really well made. In all they supply 20 different label names. These range from Miss Selfridge to Calvin Kline.In each of the clothing sections, they include:
Footwear
Swimming wear
Accessories
Underwear/night wear
In the home section, they have furniture for every room in the home. Including bedding, carpets, curtains and throws.
In the living section they have electrical appliances, for every room in the home. They have quite a wide variety.
In the leisure section they have fitness equipment and toys, jewelry and bags.
In the back of every book, there is an information section. This is usually about 16 pages long. This section is designed to answer any questions you may have. If it does not, you can ring them, using the phone munger they supply in the contact section.The help catorgories are:
Stores worldwide
Measurement guides
Delivery
Payments
Contact details
Insurance
************************ORDERING**********************You can place an order with them three ways.
By post
By telephone
By the Internet
All you need is the item number of the product, and if you are a member, your reference number. If you are not a member, you can become one, using the three options above.
You can either pay the balance in full, or you can spread the payments, over a number of set weeks. The weekly options are:
28 weeks
38 weeks
42 weeks
On some of the more expensive items, you can open a diamond account. This allows you top spread the cost over 104 weeks. Doing this, will of course add interest to your bill.To make a payment, you can:
Pay by post, with a cheque
Pay by phone, with a credit or debit card
Pay by the Internet, with a credit or debit card
Pay through the bank, with your statement and cash
**********************DELIVERY************************If your products are in stock, they are usually delivered within two weeks of ordering. If they are out of stock, they will order you it, and they tell you to expect it within a month.
If you are not in, when your items arrive, they will leave you a card telling you they have been. This card will also leave details of when they will come again. If this time is not suitable, you can contact them and arrange a more appropriate time.
Like I said at the beginning, I like the service this company has to offer. They are reliable, efficient and very competent.
Deliveries have always been on time, and if there are any problems, they will phone you and inform you of the problem.
I have always found the staff to be very helpful. They are always polite and cheerful as well.
The statements that they issue every month, are clearly laid out and easy to understand. They inform you of: any payments you have made, how much you owe, what the minimum payment is, when it should arrive there, how much commission you have.
I am happy to carry on dealing with this company, and I am happy to recommend them to you.
A good, reliable, efficient company.
Thank you for reading :)
How helpful would this review be to a person making a buying decision? Rating guidelines
I have used Freemans in the past and think they are ok.
cgibson 21.02.2003 21:27
I have been a freemans agent for about 18 years now, i like it because I only take a size 2 in a shoe and this catalogue has some ladies shoes that will fit me, instead of just getting kids shoes.
coolchanty 28.04.2002 22:55
I am a member of Freemans too. I have only shopped with them once though and had so many problems in returning my goods because they were too small =I haven't shopped with them since. After reading your op though they sound quite good and worth another try. I was just unlucky that time around I suppose
Advantages: Shopping form your own home without leaving trying the goods before agreeing to buy, flexibility with payments Disadvantages: High price son some things and interest is high on Diamond Accounts
Squidget 29.06.2001 (29.06.2001)
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Review of Freemans
Advantages: Good range, good customer service, lots of buy now pay later deals Disadvantages: Prices aren't competitive, stock availability can be an issue
LostWitness 02.10.2002 (29.08.2003)
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Review of Freemans
Advantages: A veritable plethora of goods to choose from, and 14 days to decide whether you actually want them or not once they arrive Disadvantages: Some items, e.g. electricals, are expensive
sandrabarber 07.02.2001 ·
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Ciao members have rated this review on average: very helpful
Review of Freemans
Advantages: Shopping form your own home without leaving trying the goods before agreeing to buy, flexibility with payments Disadvantages: High price son some things and interest is high on Diamond Accounts
Squidget 29.06.2001 (29.06.2001)
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Ciao members have rated this review on average: very helpful
Review of Freemans
Mar 29th, 2002
very helpful by (100%):
