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When the Internet really took hold of the UK market in the second half of the 1990's, the thing that probably drove the massive increase in popularity was the product offering promised by Freeserve, who were the first internet service provider "to offer a mass market, subscription-free Internet ... Read review

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Community Level 7dave27


To serve is our mission to malfunction our duty


DisadvantagesPatchy service

"...to boast "Within five months Freeserve had opened one million customer accounts and became the clear market leader, revolutionising the home Internet access market in the UK. On 2 August 1999, after only ten months of operation, Freeserve was listed on the London Stock Exchange and Nasdaq, with Dixons continuing to own approximately 80% of Freeserve. The IPO allocated to institutional and retail investors 153,043,478 shares, of which 90,000,000 were ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 8blurbubble


So long, farewell, goodbye..

AdvantagesUmmm, errr, pass on that one!

DisadvantagesPoor service

"...now with NTL. Well, back then Freeserve had no monthly subscription fee but I had to pay local call charges and being newly addicted my phone bills were horrendous. The service cut off regularly – whether it was supposed to or not, I don’t know – and it was quite often engaged on my first connect attempts. Luckily I’m free of all that now. Their website at the time was fairly simple and self-explanatory –sometimes ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 2carys


Not a bad ISP and it is free

Advantages15mb free webspace, 3 sign-up options, unlimited email addresses, newsgroup access

Disadvantagesthe service disconnects you after 2 hours of being online

"I’ve been using Freeserve as my ISP since soon after it was launched. It is very easy to get hold of and install - grab a CD from your local Dixons/Currys/PC World, and it comes with all the software you need, such as the latest version of Internet Explorer. Or alternatively, if you already have an internet connection, you can sign up at their website - http://www.freeserve.com. Incidentally, I still use the site as my homepage; it’s got ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 4Roberts


Freeserve - The Good The Bad The Ugly

AdvantagesGood Packages & Extras


"...originally I was not with Freeserve but I have now come back to Freeserve as they provide one hell of a lot better service! Let us begin! Packages: Freeserve has 3 pay plans that gives you time on the Internet. They are: . Freeserve Anytime. Freeserve Anytime is £13.99 a month. Over the last few months this price has gone up by £1 but this is because they have recently installed more servers.. to cope! For your £13.99 You get unlimited time ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 1arifaslam


Great Portal



"Freeserve is very higly rated in some ways it deserves credit in other ways it doesn't. The website is great and has everythin you need from the web on one page. The new unmetered service is unfair because it only provides for BT customers. The service isn't all that fast. It has the usual stuff from an isp- free webspace, email chat etc. The website is too slow at peak times so beware!! The help section needs to be more helpful and add new features ..." Read review

Ciao members have rated this review on average: very helpful

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Product Information for "Freeserve" »

Product details

Type Internet Service Providers


Listed on Ciao since 08/06/2000

Compare Freeserve to other similar Web Services »

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(*) Reviews by Ciao members

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