tadeefi 4

tadeefi

Add to my Circle of Trust

Subscribe to reviews

About me:

Member since:08.02.2005

Reviews:5

Members who trust:2

Quote-start

Simple and easy

Quote-end
14.09.2005

Advantages:
fairly good rates, free SIM card

Disadvantages:
check the fine print !

Recommendable Yes:

Detailed rating:

Line Quality

Customer service quality

Tariffs & Charges

Range of services (call waiting, etc)

Value for money

Customer service waiting timesVery long

Accuracy of ChargesSatisfactory

2 Ciao members have rated this review on average: helpful See ratings
very helpful by (25%):
  1. LucyKite
helpful by (75%):
  1. The_Glasgow_Superstar
  2. sandemp
  3. COOOEEE

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

Share this review on Google+

Fresh, like most pay-as-you-go tariffs, is not for people that talk a lot on their phones. But it's perfect for people like me, who mainly use SMS and need a number to be reached at.
Their rate is a flat 15p a minute to every network, with text messages at 5p. From time to time they have special offers and they reduce the rate for all users - they charged half rates for about a month last spring, very nice of them!!
International text messages are also allowed (sorry, I can't remember the rate) but you need to pay a very large deposit (I think £100) if you want to make international calls.

The starting package costs £20, and it is all air time - you pay nothing for the SIM card itself. The service started working about 5 minutes after I put the card in my phone and so far I've had no problems with the network.

The only problem is going overdrawn. This is pretty easy to happen - to check your balance you need to call a 0800 number, that is not accessible from mobiles, you need a landline or telephone box.
For some reason Fresh allows you to make calls that will put your account under £0.00, but then they bar all outgoing calls and messages. Even if you top up your account, the bar is not lifted for 1-2 days.
Also: you can only buy your starting package with a credit/debit card. Even if you specifically say that you don't want your bills to be paid by direct debit, if you are overdrawn at the end of the month, that amount will be charged on the card that you bought the SIM with.

However, their customer service team is very helpful and polite and the telephone automated payment system is very easy to use. A warning: always top up your Fresh card over the phone. Carphone warehouse queues are notoriously slow moving!
  Write your own review

Share this review on Google+

  Next review »

Rate this review »

How helpful would this review be to a person making a buying decision? Rating guidelines

Rate as exceptional

Rate as somewhat helpful

Rate as very helpful

Rate as not helpful

Rate as helpful

Rate as off topic

Write your own review Write a review and you will earn 0.5p per rating if other members rate your review at least helpful. Write a review and you will earn 0.5p per rating if other members rate your review at least helpful.   Report a problem with this review’s content

Comments about this review »

tadeefi 16.09.2005 15:19

Oops! I forgot that bit: Fresh is the Carphone Warehouse's own brand. You can only buy it in their stores. It is a pay as you go card, you pay no charges for the connection. I think you need a visa/mastercard to buy the sim, but you can top up with a solo card (not sure about electron). They have an automated payment telephone service, you call a free number and follow the instructions. Minimum top up amount is £5.

Add your comment

max. 2000 characters

  Post comment

More reviews »

Fresh Mobile - review by Llan_boy

Quote-start CHEAP & NASTY Quote-start

helpful

Fresh Mobile - review by jamacca

Quote-start Fresh network Quote-start

helpful

Fresh Mobile - review by z.j.c

Quote-start Fresh Mobile - Rubbish Quote-start

somewhat helpful

Review Ratings »

This review of Fresh Mobile has been rated:

"very helpful" by (25%):

  1. LucyKite

"helpful" by (75%):

  1. The_Glasgow_Superstar
  2. sandemp
  3. COOOEEE

The overall rating of a review is different from a simple average of all individual ratings.



Are you the manufacturer / provider of Fresh Mobile? Click here