Advantages Competitive rates, good customer service, easy to use website
Disadvantages None that I have found as yet.
|Competitiveness of APR|
|Comprehensiveness of range of products|
|Efficiency of service|
|Value for money|
|Online - Content/organization of site||Excellent|
|Online - Reliability/speed of site||Good|
Having recently house I had to have a good look at all my insurance polices, as they either needed updating or changing for a new product. I will be honest and admit that with my previous property when the insurance renewals came up I just took the easy option and let them continue, even if they were slightly more expensive than others available to me, after all the market for things like this is fairly competitive right…?
I admit to not having heard a great deal about them before and I certainly was not pushed into using them as my Financial Advisor is a family friend and also works on an independent basis. Firstly I was impressed with the companies’ competitive rates. Without going into my personal information, for the price I was paying Nationwide for my insurance I was now paying the same to Friends Provident, the only difference being I needed to cover a bigger mortgage so straight away I was impressed as I had naively assumed that a bigger mortgage meant that my insurance would go up but this really does depend upon who you choose for your insurance.
Are you self-employed?
Are you a company Director?
Are you aware of any impending redundancies at your place of work?
The documents came in a folder with all details being correct. My policy number was highlighted and all direct debit instructions were correct. The paper work came in good time before the first payments were due so I was fully aware of when and what amount of money would be deducted.
The policy seemed easy to understand and more than once in my paperwork I was made well aware of my levels of cover. You also get a full copy of the Policy conditions so there really are no hidden agendas in my opinion.
There is also a great website, you can have a look at what the company has to offer at:
www.friendsprovisent.com/customer. It is really easy to navigate around and you can also set up an online account facility where you can view your policies online, this is something that I will be taking advantage of.
5 out of 5 from me and thanks for reading.
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