Fujitsu Siemens AMILO Li 1818 - Celeron M 440 1.86 GHz - 17" TFT

Advantages: Confusing call qualification / Information repeated several times
Disadvantages: Once the call had been logged and agreed the repair was turned around very quickly

...After recently having a problem with A Fujitsu laptop which was still in warranty I recently contacted Fujistu to arrange to have the machine looked at. The problem with the machine appeared to be that the cable connecting the screen had fractured and needed replacing. After navigating the Support call system and speaking to several people regarding this fault we appeared to travel full circle and go back to the beginning explaining the fault and symptoms. Fujitsu seem to have a good support infrastructure and policy in place which just needs some fine tuning. They need to ensure that all information is relayed as required, and to appreciate that the users placing the call have different levels of experience. (Being a support specialist, you resent being told that the fault is user error and to check the obvious even though you have... Read review

Ciao members have rated this review on average helpful

Advantages: You get to really struggle with the Mic settings.
Disadvantages: Trying to get the Mic. to work reallt takes up all your free time

...I am connected to Skype but cannot get the Microphone to work properly on my Fujitsu E8020D which is 2 weeks old as at 12 August 2006. The driver detects the Microphone being plugged in but the Mic does not work properly. If anyone knows how to solve this problem, please contact me at hfester@vodamail.co.za What bothers me most is that when I contacted the company whom I bought this laptop from ( Annex in Midrand South Africa), they told me they do not offer support. So much for offering 3 YEARS warranty and they cannot even offer me support 2 weeks later. DISGUSTING. Yet the 3 identical laptops which is approx 6 months old works fine except for the 3 purchaed within the last 2 months. Please email me if anyone knows how to solve this problem. Thank you Hilton Fester +27 82 872 3399... Read review

Ciao members have rated this review on average off topic

Advantages: Lightness, good RAM and Memory.
Disadvantages: Battery life.

...This computer for me was one of the best computers I have ever had and for me that is really good as I purchase a new laptop every 6 months. The advantages of buying this laptop is it's trully lightweight, huge 2GB RAM and 180MB whih is really good for the price that this is. On the other hand this laptop is prone to a bit slow for gaming but otherwise it can handle just fine. I use this for work, music and movies and software. Downloading is really quick. I got this as an offer from PC World for £350 which I thought was a fantastic deal at he time and still do. Another bit of dissapointment was the small baterry life bu doesn't affect me as I always have a charger.... Read review

Ciao members have rated this review on average helpful