Fujitsu Siemens FUTRO S400 - Geode NX 1500@6W 1 GHz

Advantages: Confusing call qualification / Information repeated several times
Disadvantages: Once the call had been logged and agreed the repair was turned around very quickly

...After recently having a problem with A Fujitsu laptop which was still in warranty I recently contacted Fujistu to arrange to have the machine looked at. The problem with the machine appeared to be that the cable connecting the screen had fractured and needed replacing. After navigating the Support call system and speaking to several people regarding this fault we appeared to travel full circle and go back to the beginning explaining the fault and symptoms. Fujitsu seem to have a good support infrastructure and policy in place which just needs some fine tuning. They need to ensure that all information is relayed as required, and to appreciate that the users placing the call have different levels of experience. (Being a support specialist, you resent being told that the fault is user error and to check the obvious even though you have... Read review

Ciao members have rated this review on average helpful

Advantages: You get to really struggle with the Mic settings.
Disadvantages: Trying to get the Mic. to work reallt takes up all your free time

...I am connected to Skype but cannot get the Microphone to work properly on my Fujitsu E8020D which is 2 weeks old as at 12 August 2006. The driver detects the Microphone being plugged in but the Mic does not work properly. If anyone knows how to solve this problem, please contact me at hfester@vodamail.co.za What bothers me most is that when I contacted the company whom I bought this laptop from ( Annex in Midrand South Africa), they told me they do not offer support. So much for offering 3 YEARS warranty and they cannot even offer me support 2 weeks later. DISGUSTING. Yet the 3 identical laptops which is approx 6 months old works fine except for the 3 purchaed within the last 2 months. Please email me if anyone knows how to solve this problem. Thank you Hilton Fester +27 82 872 3399... Read review

Ciao members have rated this review on average off topic

Advantages: Brilliant easy to use and you do get the windows xp disk
Disadvantages: none really

...This Fujitsu computer was not that well know to us when we went looking for 2 computers. We had at the time tried to price up the components for a build and when we added the cost of Windows Xp x 2 it was a lot more, £300 more at the time, so we had to buy. The budget at the time was £1000 for 2 good computers with monitors,speakers,keybboard and mouse. Warranty would just be the normal 1 year unless we could get that included too. We had a look about and on the net but could not get the systems we were looking for. And with me fixing and being aware of the computer industry to a point we didn't want to go for a pc world own brand computer. We then got a call from someone we new in Comet who told us about these Brand new Fujitsu Scaleo 600 systems theat had to go because of a shop re-fit. They were at rock bottom prices... Read review

Ciao members have rated this review on average helpful