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33 Reviews

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My partner has been with Future Mortgages since 2003 ish. Had no trouble with them until recently. They told him he was supposed to pay ex amount on one payment. Fair enough. But when it came to... more

User Reviews

for Future Mortgages

Rating Summary based on 33 reviews

  • 5 Stars
    1
  • 4 Stars
    1
  • 3 Stars
    2
  • 2 Stars
    1
  • 1 Star
    28

Detailed rating

  • Competitiveness of charges/rates
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  • 1.7
  • 1.4
  • 1.0
  • 1.1
  • 0.8
  • 12 of 12 Ciao users found the following review helpful
    Picture of Pixie1979

    Pixie1979

    User recommends the product

    Advantages Advantages An excellent sub prime lender with very competative rates

    Disadvantages Disadvantages They only deal with brokers or mortgage packagers

    Having read every review on this site for Future Mortgages I immediately became disturbed at the reactions and negative feedback that so many people have had towards this particular mortgage lender. However, after digesting each review it became apparent to me that, although they are from personal opinion, and of course, we are all entitled to our opinions, I felt they were unfairly directed towards the mortgage company itself. Many of the complaints were focusing on the high rates and other criteria offered by Future Mortgages, but it seems that the fact they are a sub prime mortgage lender ... more
  • 42 of 42 Ciao users found the following review helpful
    Picture of jjllss

    jjllss

    User doesn't recommend the product

    Advantages Advantages The future? A means to the end??

    Disadvantages Disadvantages Adds on galore, usually well hidden

    The meaning of Future: Effective in or looking toward the future. Hmm, for some Future is the future, for many more, future only disrupts and destroys the future, well the foreseeable anyway. Although they serve their purpose in the sub prime mortgage industry (at a hideous cost) most of my experience of Future while I worked in the industry was seeing yet another sub prime lender "home in on consumers who are financially stuck or lacking the standard criteria to go to high street such as on insufficient income, mainly benefits as income, poor credit rating or self employed, they love the ones ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of Symbol0683

    Symbol0683

    User doesn't recommend the product

    Advantages Advantages To be fair I am finding it hard to thing of one.

    Disadvantages Disadvantages Customer service is bad. Promises not kept. Do not solve queries or communicate.

    I brought my first house in May this year and it has been a nightmare since. We nearly losing the house as they could not get the paperwork sorted and then nearly did not arrange for the money to be transfered. I joined Future Mortgages on a 6 month variable discount rate of 6.8%. After the 6 months then the rate would increase to 7.980%. As it is variable my acccount would be review every quarter. There first mistake was to take me off the discount rate before I made the first payment. It took me 6 phone calls, including speaking to a supervisor before they understood what they had done. This ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of honey2cm

    Level 2 honey2cm

    Member since 11/01/2006

    Reviews written: 13

    User doesn't recommend the product

    Advantages Advantages I can now get through on the phone in 15 minutes instead of 45!

    Disadvantages Disadvantages Where do I begin!

    As I embark on my journey of buying the first family home Im starting to feel somewhat let down by the whole process. I know people say its one of the 3 most stressful things you'll ever do in life - the other two being having a child and getting married but I already have a wee girl aged 5 months and to be honest its been a lot easier than I expected and certainly a lot easier than getting a mortgage with Future. We basically decided before Christmas that we would try and buy a house due to the market being quite quiet. We went and saw a mortgage broker and were really only looking for a good ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of leapyearnurse

    leapyearnurse

    User doesn't recommend the product

    Advantages Advantages None whatsoever

    Disadvantages Disadvantages Pig ignorant, bullies, absolutely brainless moronic staff, criminally high monthly increases in mortgage payments

    I have to say, after several years with Future Mortgages they arejust about the worst company I have ever had the misfortune to deal with. Even with my qualifications in Nursing/Training/Stress Management/NLP/Coaching they reduce me to a quivering wreck on occasions. There are many many reasons to avoid them altogether. Firstly, they offer you a fixed rate which seems reasonable, especially of you have credit problems and are therefore limited on choice. Secondly, as soon as the fixed rate period is over the hike up your repayments by £100 per month, then EVERY month after that it is increased ... more

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