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Reviews - GMAC Financial Services

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Not for me

published 15/12/2008

I settled an agreement with GMAC Financial Services. It was paid within time, but this did not stop GMAC from taking a further payment. They had not bothered to cancel the payment collection. On complaining they could have not been less interested. It would take 14 days to get it back, they only took complaints via letter. They had no email and they would not phone me back to tell me that they had actually cancelled the payment collection and repaid the money. I had to make a complaint to my Bank to get the money back from them. They charge high fees and when they fail to deliver a service or get matters wrong, they are not interested. Too big to care much.

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Super

speciality morgage

not well known

This is company is American based e.g that’s were it came from.They have the same range of mortgages as a bank or building society. I applied for a mortgage about 4 years ago and my ex husband was in very bad debt and we were not able to get a mortgage any where. Even though we were buying our...

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Competitiveness of APR
Product package
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Super

“GMAC Mortgage”

published 10/04/2007

lend to poor credit history

not well known , charge for changing insurance pol...

We got our mortgage with them back in June 2006 after we were refused by a number of banks due to me and my partner having a default on our credit file. Interest rate of 6.0.% fixed for 2 years. Not had a statement from them yet. The only bad point was we changed our house insurance poilcy and...

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Competitiveness of APR
Product package
Quality of Customer Service
Reward Scheme
Additional Charges

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Satisfactory

published 13/09/2007

I bought a car on finance a few years ago, and now want to settle early, as I am selling my car. I contacted GMAC to request the settlement figure, 2 months 4 phone calls and numerous polite emails and messages left on the automated system later it has still not arrived, I have lost 2 buyers for my car due to the delay! I have not had a very good experience with this company! my next step is the financial services ombudsman..

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