I've had my Gaggia Titanium for 3 years now and the coffee produced is great. However in that 3 years it has been out or action/with Gaggia/awaiting Gaggia for about a year. Six weeks in it started leaking from the bottom of the machine (instead of dispensing coffee). It took about 3 months to get Gaggia to collect it (charge me £50) and return it. The carriage fee was refunded by the supplier of the machine in 2007 it sprung more leaks, constant dripping from the steam spout. This time they repaired it a lot faster (no charge), but it was over Christmas when you have lots of entertaining and no coffee machine!!! August 2008 it stopped pumping steam through (similar to other review on Ciao), it took from August to early December to get through to Gaggia UK, then for them to try and talk me through ventilating the machine, then to send shipping labels to actually sending them the machine. Machine was returned January 14th 2009 (another Christmas lost) They tried to say it was due to scale build up, but, didn't charge me (which they said they would if it was scale) an I regularly descaled the machine May 2009 machine has failed with the same problem (less than a week after descaling). I've rung Gaggia UK, left mesages, filled in the online service request form and have had nothing back in a week In fairness to Gaggia they do extend the warranty if you buy your supplies from them, but, this is off little value if you can't actually get through to them or they never call you back or ignore emails ..... Hopefully you get the point So I've ordered a Jura Z5 GenII. I'd pursue Gaggia for some kind of compensation; If only I could get through to somebody!!!!
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The Gaggia Titanium is a brand new fully automatic machine from Gaggia with a metal ... more
chassis and very attractive brushed stainless steel panelling on the front. This machine brings together Gaggias expertise and experience with beans-to-cup machines and...
Postage & Packaging: refer to website Availability: In stock
Advantages: Bean-to-cup, Easy to use, Fresh coffee quickly, Nice design, Ground coffee bypass Disadvantages: Coffee bean container not removable, Does not steam while making coffee
robl 19.09.2006 (19.09.2006)
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Ciao members have rated this review on average: helpful
Review of Gaggia Titanium
Advantages: Large water tank, Speedy, Compact, Easy to customise and use Disadvantages: Body finish could be better for the price; Brew unit (plastic) is not very sturdy
sarobin 26.04.2005 (01.08.2005)
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Ciao members have rated this review on average: very helpful
Review of Gaggia Titanium
Advantages: Bean-to-cup, Easy to use, Fresh coffee quickly, Nice design, Ground coffee bypass Disadvantages: Coffee bean container not removable, Does not steam while making coffee
robl 19.09.2006 ·
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Ciao members have rated this review on average: helpful
Review of Gaggia Titanium
Advantages: Bean-to-cup, Easy to use, Fresh coffee quickly, Nice design, Ground coffee bypass Disadvantages: Coffee bean container not removable, Does not steam while making coffee
robl 19.09.2006 ·
Read review
Ciao members have rated this review on average: helpful
Review of Gaggia Titanium
Advantages: Large water tank, Speedy, Compact, Easy to customise and use Disadvantages: Body finish could be better for the price; Brew unit (plastic) is not very sturdy
sarobin 26.04.2005 (01.08.2005)
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Ciao members have rated this review on average: very helpful
Review of Gaggia Titanium
Advantages: Temperature of beverage; Taste; Great looks; Large water capacity; Quiet operation Disadvantages: Price of consumables; central coffee spout could raise higher
Jun 11th, 2009
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