The first thing your are going to do when buying the Gateway is check the manufacturer's warranty. For Gateway, to find out about the warranty on the sys, you have two options. For detailed warranty you will need to contact Gateway's Customer Service department, (1-800-846-2301),and give the serial number for the system, or go to the gateway website (www.gateway.com) and input the serial number in the support link.
This system is completely upgradeable except for the processor, as with most of the Gateway systems. This is a stock model. With 256MG of memory you will need to upgrade unless you don't mind the system running slow. It has a 10GB hard drive, which was more than enough in the early 90's, but for today's standards hard drives start from 20GB and up. The sound is integrated and would be sufficient, but you would be able to upgrade with a standard PCI soundcard.
Gateway's tech support is very good when your issue is in scoope. Tech support is able to trouble shoot any software or hardware problem but they do not cover tutorials or configuration changes. Gateway offers an advanced technical support team that is fee-based. They are called Answers By Gateway and are so technically advanced they would be able to provide you with technical support on any computer that you have (doesn't matter if it is a Gateway or not). Answers By Gateway will give tutorials and show you how to use the system.
Overall this machine is a good system if you are looking for something to browse the internet, use it for word documents, and play simple games, download music, or connect to a server for small business use.
More details
Reliability
Excellent
Memory / capacity
Good
Range of Extra Features
Satisfactory
Instruction manual
Satisfactory
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