Quote-start

Gateway Computers Are GREAT

Quote-end

5 Aug 4th, 2001 

6 Ciao members have rated this review on average: very helpful

Advantages:
Affordable , Fast, Montly payments

Disadvantages:
Free service of AOL

Recommendable Yes:

Detailed rating:

How well informed were the staff?

How efficient was the service?

sarah1

sarah1

About me:

Member since:06.06.2001

Reviews:40

Members who trust:2

My current computer which was 4 years old was getting old, just plain wearing out from so much usage. The performance was not what it use to be. My husband and I talked about someday purchasing a new computer but that is all it was "just talk."

That was until I received a call from August a Gateway representative, she explained to me that I have been approved for a new computer from Gateway. I could customize my own computer anyway I wanted. With no money down and easy monthly payments. And a free years worth of service from AOL was included.

We decided upon the Gateway Essential 500. It seemed to be the best computer for us. The Gateway Essential 500 does come standard with a 17 inch monitor, a small tower modem that can either be stood up on end or laid down on its side, a millennium keyboard, detachable speakers, a processor speed of 500, 64 MHz of RAM and 10 GB of Hard drive.

To fit our needs we did upgrade our Gateway Essential 500. We upgraded the processor to 866, the Ram to 128 and the Hard drive to 20. And added on a CD writer, a CD burner and a printer. Which each piece is very attractive and stylish looking.

The total cost plus shipping and handling was just under 1,500.00. I don't think it was a bad price at all considering everything we got and all of the upgrading that was done. After placing my order I was told I would receive my new Gateway computer on January 2 ND. But to my surprise our new Gateway computer was delivered by UPS on the 27 Th. of December.

I just adore my Gateway Essential 500, it was very affordable, the performance is excellent and fast and the unit is stylish looking. The processor speed is very fast when it connects to my ISP and to the web. The 17 inch monitor produces a nice large viewing area. And the sound from the speakers are very sharp and clear.

The only downside of the Gateway Essential 500 is the free years worth of AOL. We were current members of AOL but we could not use our current screen names, So, we had to create new screen names to use with the free year worth of AOL service. Our old account with AOL had to be canceled out.

I have not as yet had to contact Gateway for any type of tech support. I am so happy that we decided to purchase the Gateway Essential 500 computer. I also believe that we did make a very wise choice in this purchase.


 

How helpful would this review be to a person making a buying decision? Rating guidelines

exceptional

very helpful

helpful

somewhat helpful

not helpful

off topic

Comments about this review »

Spiropereira 04.08.2001 17:17

How long did delivery take? I also don't like cold callers

petersmyth1 04.08.2001 16:36

I thought AOL was free anyway, you only paid for calls or £x amonth for unmetered calls. Did you get 1 years free unmetered calls? Cheers, ....Peter



More reviews »

Gateway (Shop) - review by ali007

Advantages: Reasonably well priced and good mix of components
Disadvantages: Poor after sales support

Gateway (Shop) - review by ali007 ali007 14.04.2001 (14.04.2001) · Read review
Ciao members have rated this review on average: very helpful
Review of Gateway (Shop)

Gateway (Shop) - review by mjn

Advantages: Prepared to help after the warranty expires
Disadvantages: Some long telephone calls maybe

Gateway (Shop) - review by mjn mjn 06.01.2001 · Read review
Ciao members have rated this review on average: very helpful
Review of Gateway (Shop)

Gateway (Shop) - review by Hirondelle

Advantages: helpful staff in the shop
Disadvantages: terrible customer service/staff at Head Office

Gateway (Shop) - review by Hirondelle Hirondelle 21.08.2000 · Read review
Ciao members have rated this review on average: very helpful
Review of Gateway (Shop)

Gateway (Shop) - review by notionlogic

Advantages: good website, decent products, solid build quality
Disadvantages: none

Gateway (Shop) - review by notionlogic notionlogic 09.06.2001 (09.06.2001) · Read review
Ciao members have rated this review on average: very helpful
Review of Gateway (Shop)

Gateway (Shop) - review by m.ruegg

Advantages: Free, high quality, technical support
Disadvantages: Lengthy telephone calls

Gateway (Shop) - review by m.ruegg m.ruegg 13.08.2000 · Read review
Ciao members have rated this review on average: very helpful
Review of Gateway (Shop)



Are you the manufacturer / provider of Gateway (Shop)? Click here