mudddy123 1

mudddy123

Add to my Circle of Trust

Subscribe to reviews

About me:

Member since:18.11.2008

Reviews:1

Quote-start

GEM; Cheap and Nasty

Quote-end
18.11.2008

Advantages:
Cheap

Disadvantages:
Everything else

Recommendable No:

Detailed rating:

Speed Of Response

Cost

Level Of Cover

Customer Service

3 Ciao members have rated this review on average: helpful See ratings
helpful by (67%):
  1. redeyes22
  2. psirac
somewhat helpful by (33%):
  1. TheHairyGodmother

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

Share this review on Google+

Extremely poor service. Called them twice, both times extremely slow response. Took two hours on one occasion. Mechanics not interested in even looking at vehicle on roadside just eager to tow you to garage or homes.

As Gem depend on local garages you can be left hanging on until the garage have a man spare to come to you.

The mechanic who towed me confided in me that breakdown call outs were a low priority, and that cash customers got priority. He also admitted he would personally never use a service which operated like Gem do, he advised me stick to the AA!

Gem maybe cheap but a breakdown can be a horrendous experience and in such an unfortunate situation you definately want to be backed by a relaible company, GEM are certainly not that company. I was fortunate to have broken down in daytime hours, I shudder at the thought of being in a similar situation on some back/beyond road in the middle of the night. Avoid at all costs.

  Write your own review

Share this review on Google+

« Previous review  

Rate this review »

How helpful would this review be to a person making a buying decision? Rating guidelines

Rate as exceptional

Rate as somewhat helpful

Rate as very helpful

Rate as not helpful

Rate as helpful

Rate as off topic

Write your own review Write a review and you will earn 0.5p per rating if other members rate your review at least helpful. Write a review and you will earn 0.5p per rating if other members rate your review at least helpful.   Report a problem with this review’s content

Comments about this review »

Add the first comment!

max. 2000 characters

Post comment

Product Information »

Manufacturer's product description

Tel: 01342 825 676; Website: http://www.motoringassist.com/; Details: With Breakdown Cover from GEM Motoring Assist...

Product details

Type Breakdown Organisation
Country United Kingdom
Long Name Gem Motoring Assist

Ciao

Listed on Ciao since 22/08/2005

Show all Product Information

More reviews »

Review Ratings »

This review of Gem Motoring Assist has been rated:

"helpful" by (67%):

  1. redeyes22
  2. psirac

"somewhat helpful" by (33%):

  1. TheHairyGodmother

The overall rating of a review is different from a simple average of all individual ratings.

Products you might be interested in »

AA

AA

Breakdown Organisation - United Kingdom

User reviews (99)

Buy Now

Green Flag

Green Flag

Breakdown Organisation - United Kingdom

User reviews (41)

Buy Now

RAC

RAC

Breakdown Organisation - United Kingdom

User reviews (74)

Buy Now



Are you the manufacturer / provider of Gem Motoring Assist? Click here