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Although not a new concept this new service from Girobank has a lot of promise. The site opens with a nice simple splash page that performs the usual function of allowing you to log on or to register. If you are new to the site the register button will take you straight to the terms and conditions of the service. This is a good feature in my view as it ensures user exposure to the legalities and boundaries of the system. Assuming that you accept these terms and conditions you then input your user details and build a portfolio of the bills that you wish to pay using this service.
It is at this point that I would have to criticise the content managers as to build this portfolio you must have all your customer numbers to hand. The reason I would criticise them is simply it is not made apparent that these are required before you can complete your service registration. If like myself you wanted to signup to the service and then choose what bills to pay it is rather frustrating not to be aware of this requirement. The drop down menus content (used for company selection) range from the sublime to the ridiculous. In some menus there is only one selection possible, in others there are anything up to fifteen.
All in all this has the potential to be an excellent service but I definitely would say it needs tweaking.