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11 Reviews

Community Quote

I find store stock can sometimes let you down particularly on offer items. So I ordered an item online and was then told they were out of stock. On the same day I checked local stock in Coventry... more

User Reviews

for Go Outdoors

Rating Summary based on 11 reviews

  • 5 Stars
    2
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    2
  • 1 Star
    7

Detailed rating

  • After-sales service
  • Availability
  • Frequency of visit
  • In store customer service
  • Layout & presentation
  • 1.1
  • 2.4
  • 3.1
  • 1.9
  • 3.4
  • 46 of 46 Ciao users found the following review helpful
    Picture of Maxlarndison

    Maxlarndison

    5 Stars Enjoy the outdoors in comfort and style. Review with images 12/03/2007
    User recommends the product

    Advantages Advantages Everything you need under one roof

    Disadvantages Disadvantages None

    I came across this store Go Outdoors about 1 year ago when I went with my partner, he needed some new boots for work and he was told about this place from a friend of his. It is a store that sells everything to do with outdoors from coats and jackets to tents, any thing to do with camping, fishing equipment, skiing, cycling, caravanning, boots, maps every thing you need. The store we went to is in Coventry it is situated at Coventry Business Park, Canley Road, just 10 minutes from the NEC which is not to far from us. It had ample parking places, and it is open every day of the week. Monday ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of Jeffy44

    Jeffy44

    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages not much use if you're escaping to the sun in winter

    OK, before the age of air travel it would be unthinkable to need a sunhat in January, but in Britain we've been taking foreign holidays in winter since at least the 1970's. With a Nile cruise booked for the first week of February, off I went to the Stockport store in Cheadle Heath for a sunhat. "Sorry sir, they're not in season, but we'll have them in later in the year if you'd like to call back" Thought to myself " Oh yes, good idea. I'll cancel my holiday and rebook it for July. Must fall into line with your store's stocking policy". Which part of the Soviet bloc does Go Outdoors belong to ... more
  • 25 of 30 Ciao users found the following review helpful
    5 Stars Quick review of Go Outdoors by Adamman 10/08/2008
    I've shopped in several GO Outdoors stores, I think they're absolutely fantastic shops, I always save money, last week I bought a Campinggaz Camp Bistro for £4.99, they're £15 in Tesco and £17 in Argos. I bought a walking pole for £2.99 and a Vango Venture 500 tent for £59!, I've seached the internet and no one sells cheaper. If they do they've got a genuine price promise where you get back 10% more! Great
  • 48 of 58 Ciao users found the following review helpful
    1 Star Quick review of Go Outdoors by shazmatazz 19/03/2008
    I placed an order online 4 days ago and they have yet to dispatch it despite charging £5 for p&p, Customer Services were completely useless as I had a girl who just talked all over me and didn't listen for the entire call. Also sent an email to them which they have yet to acknowledge. Pretty poor in my opinion, or maybe I'm too used to companies who dispatch things quicker than you can blink or who are polite to their customers. Cheap it may be, but absolute complete rubbish imho. You're better off travelling the miles to the store than ... more
  • 35 of 46 Ciao users found the following review helpful
    2 Stars Quick review of Go Outdoors by JulieMEllis 22/06/2008
    Poor customer service. Despite being told twice (on the phone and online) that my desired item was in stock at the time of ordering, almost 3 weeks on and you guessed it... nothing. I sent an e-mail to chase a few days ago but that got completely ignored. I called them today to be told that this wasn't a "stock item" so I cancelled my order and fortunately found the same deal elsewhere. I'd recommend you avoid until they get their stock system in order!!!