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Not for me

published 25/09/2008

Do not use them. I placed an order on 7/9 for a Magimix food processor as an engagement present for my niece. Go Electric debited my credit card immediately, even though they didn't have the item in stock. On 10/9 they offered an alternative, which they also didn't have in stock and could not obtain for an extended period. 'Phone calls I made to them were not returned on three separate occasions. I cancelled the order verbally and by e-mail on 15/9, but they didn't refund my card and I have had to dispute the transaction with the card issuer.

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Excellent

published 23/01/2008

I ORDERED BISSELL ALL ROUNDER CARPER CLEANER ON THURSDAY AND RECEIVED DELIVERY ON TUESDAY AS PROMISSED. VERY SATISFIED WITH SERVICE, WOULD DEFINITELY USE THEM AGAIN.

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Not for me

published 18/01/2009

Do Not buy anything from them! Try to Order a Dyson DC22 on Monday, they charge the money in 1sec. On Wednesday I wrote an e-mail to them ask about where is the item, no reply until Sunday.I Called them on Thursday, and they said the item is not in stock until next Monday, and MAY delivery to me in mid next week.

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Not for me

published 08/02/2008

Ordered online a tv stand, for several days the online account said order processing. checked it before i went away for few days it was still the same they tried to deliver it that afternoon!! Contacted them terrible attitude all my fault i wasnt in, wanted to charge me delivery! DONT GO NEAR PLENTY OF GOOD FIRMS ABOUT.

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Excellent

published 14/01/2009

I ordered a Tivoli DAB radio from GO ELECTRICAL. I got a confirmation email and a despatch email, It arrived promptly to my office address so I didn't have to wait at home for it and in perfect condition. Would recommend.

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Excellent

ProUnbeatable price, exemplary service

ConsNot able to see if item is in stock when you place...

I am delighted with the service I received from Go Eletrical. I wanted a Dualit New Gen 4 slice toaster and after alot of research both on the High Street and online I found Go Electrical were the cheapest. I placed my order last weekend with some trepidation after reading several unfavourable...

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Super

ProGreat Price, Excellent customer service.

ConsSpeed of delivery

I ordered a Pure Elan II Dab Radio from go-electrical.co.uk on the 2nd July 2012. Item showed on the website as, "Available" so I placed my order in good faith that the product was in stock. Sadly, "Available" didn't mean the item was in stock, merely available to purchase, Hmm, not the greatest...

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Not for me

“Poor customer service”

published 24/09/2012

ProPrice was cheaper than Amazon

ConsInaccurate stock description and inability to comm...

I ordered a Pure Siesta clock radio from Go-electrical. I received an email to say it would be delivered by courier. 5 days after ordering it I emailed the company to ask when it would be delivered, but did not receive a reply. I phoned two days later and spoke to a polite woman, who assured me...

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Not for me

ProNothing as there were two other companies with the...

ConsThey lie on the phone, on email. Terrible customer...

Wow, so where do I start? I ordered a Vacum cleaner for my local community centre and only went for this company as the reviews seemed good. It wasn't the cheapest online however it did come with some spare bags. It said items despatched with 48 hours however up tp 10 days. The item was in stock...

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Excellent

published 08/10/2008

Ordered an lcd tv stand on Monday. This was £20 cheaper than other outlets. Arrived on Thursday morning. Great service.

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