Grass Roots Group Mystery Shopping

Advantages: Chance to keep your purchases and get paid to shop
Disadvantages: Assignments are not that regular from my personal experience

...About the Company Grass Roots PLC is one of the top online UK market research agencies. Having a solid reputation is important, firstly it gives you confidence that you will be paid for your efforts and not taken advantage of and secondly market presence means that they will attract clients meaning a better choice of assignments. Grass Roots are a market research agency and to become a mystery shopper you need to register with them through their ...
...payment I have had from Grass Roots has been £12 with a £25 spend although I turned down an assignment the other day which had a £50 spend but the time was not convenient for me. It can be good if you get to buy something you can make use of and with another company I once got to buy two things which made great Christmas presents for family members. Be aware that if the report is poorly written or not completed to the agreed criteria or if they suspect ... Read review

Advantages: Prompt payment, Helpful staff, Requires no prior experience
Disadvantages: Intermittent work, Website problems, May not need shoppers in all areas

...to provide mystery shoppers. The Grass Roots Group is listed with the MSPA. Grass Roots is a British company founded in 1980; mystery shopping is just one of the many business services they provide, but forms a major department that currently has 35,000 people available as mystery shoppers across the UK. The mystery shopping division of the company can be found at www.grgresearch.com, where you will find a link to "join our panel". Joining is a ...
...have that! Would I recommend Grass Roots Group as an agency to work for? Well, I have nothing to compare them to as I have worked for no other agencies, but I get regular work, reliable pay and the people I have had contact with have been very pleasant and helpful…despite the problems I have outlined above. I would certainly suggest trying them out, and if it doesn't work for you, then there are plenty of other agencies out there. Useful Links: ... Read review

Advantages: A way to earn some extra money.
Disadvantages: Poor support from company. Badly designed questionaires. Takes a while to recieve payment.

I have a similar experience to anneh1957's review. I've worked for Grassroots for a few months now. As she says, the assignments (as they call them) are sporadic, and they tend to be limited to half a dozen of so clients, at least where I live anyway. I haven't had a problem phoning to accept jobs, it's all done via the website (maybe they've changed things since the other reviews were written). You get an email telling you of available jobs in ...
...they are / read briefing notes, and accept the job if you want to. You need to be quick here, as they go quickly. I've often come home from work, checked, and found the job's already been allocated. As already mentioned by Anne, filling in the report afterwards is very tedious. Each response box has a 255 character limit, nowhere near enough to write a response in proper sentences, and include all the detail you've gathered, which you'd think they'd ... Read review

Advantages: Quick payment, friendly staff.
Disadvantages: None.

I stumbled onto this site purely by chance, and of course after reading up about what they offer, I started signing up. I will admit that I was a bit put off when I had gone through loads of different questions in the application. The company wanted my life story it seemed, from Religion to dietary needs. I gave up with the application when I reached a section wanting my bank details. This was something that I wasn't willing to do, after all, they ...
...I redid the application, but only after friends had raved about this company. Still weary about my bank details, I gave the details of a very safe account. No funds can be withdrawn without the card, and no overdraft will be done. All I can say is that I am so glad that I decided to join and that I was accepted. Jobs are offered in two ways, either by phone, or, email. When emailed there is a brief description, a free phone number to call, and a ... Read review

Advantages: Interesting assignments, reasonable pay
Disadvantages: Not a great deal of work, poor website, takes ages to enter results

I have been with Grass Roots (GRG) for a few months now and work is spasmodic, but it is with all the Mystery Shopping agencies I work for. Allocation of work by email is fine but quickly snapped up, it can be quite frustrating phoning to accept a job because it's all automated and you have to spend several minutes going through the various options and are then told that the job is no longer available! I had no luck getting replies to emails sent ...
...The main disadvantage with Grass Roots is their awful website for entering results. They expect you to 'answer fully, using proper sentences and punctuation', which very difficult as they have a maximum character count (Haven't filled one in for a while, but I think it's 250 characters including spaces, which really isn't much!). Not only that, but they don't even stop you after you've reached the maximum, they just refuse to accept it so you have ... Read review