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Grass Roots Group Mystery Shopping

Grass Roots Group Mystery Shopping

Grassroots is one of two mystery shopper agencies that I have used; the other is Retail Eyes which I have already reviewed a few weeks ago. The two are very similar in operation and while this review is not about comparing the two my own personal preference is for Retail Eyes as the one major ... Read review

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Reviews of Grass Roots Group Mystery Shopping »

1-5 of 6 reviews of Grass Roots Group Mystery Shopping

Time to be a Grass

Advantages: Chance to keep your purchases and get paid to shop
Disadvantages: Assignments are not that regular from my personal experience

...the Company

Grass Roots PLC is one of the top online UK market research agencies. Having a solid reputation is important, firstly it gives you confidence that you will be paid for your efforts and not taken advantage of and secondly market presence means that they will attract clients meaning a better choice of assignments.

Grass Roots are a market research agency and to become a mystery shopper you need to register ...
...payment I have had from Grass Roots has been £12 with a £25 spend although I turned down an assignment the other day which had a £50 spend but the time was not convenient for me. It can be good if you get to buy something you can make use of and with another company I once got to buy two things which made great Christmas presents for family members.

Be aware that if the report is poorly written or not completed to the agreed criteria ... more

atticusuk 07.04.2007 (07.04.2007)
Ciao members have rated this review on average: very helpful
Review of Grass Roots Group Mystery Shopping

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Taking the Mystery out of Mystery Shopping

Advantages: Prompt payment, Helpful staff, Requires no prior experience
Disadvantages: Intermittent work, Website problems, May not need shoppers in all areas

...to provide mystery shoppers. The Grass Roots Group is listed with the MSPA. Grass Roots is a British company founded in 1980; mystery shopping is just one of the many business services they provide, but forms a major department that currently has 35,000 people available as mystery shoppers across the UK. The mystery shopping division of the company can be found at www.grgresearch.com, where you will find a link to "join our panel". Joining is a ...
...have that! Would I recommend Grass Roots Group as an agency to work for? Well, I have nothing to compare them to as I have worked for no other agencies, but I get regular work, reliable pay and the people I have had contact with have been very pleasant and helpful…despite the problems I have outlined above. I would certainly suggest trying them out, and if it doesn't work for you, then there are plenty of other agencies out there. Useful Links: ...

Collingwood21 06.01.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of Grass Roots Group Mystery Shopping

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Who mystery shops the mystery shopping firm?

Advantages: A way to earn some extra money.
Disadvantages: Poor support from company. Badly designed questionaires. Takes a while to recieve payment.

I have a similar experience to anneh1957's review. I've worked for Grassroots for a few months now. As she says, the assignments (as they call them) are sporadic, and they tend to be limited to half a dozen of so clients, at least where I live anyway. I haven't had a problem phoning to accept jobs, it's all done via the website (maybe they've changed things since the other reviews were written). You get an email telling you of available jobs in ...
...they are / read briefing notes, and accept the job if you want to. You need to be quick here, as they go quickly. I've often come home from work, checked, and found the job's already been allocated. As already mentioned by Anne, filling in the report afterwards is very tedious. Each response box has a 255 character limit, nowhere near enough to write a response in proper sentences, and include all the detail you've gathered, which you'd think they'd ...

HD462 26.02.2008 · Read full review
Ciao members have rated this review on average: very helpful
Review of Grass Roots Group Mystery Shopping

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Shopping spy.

Advantages: Quick payment, friendly staff.
Disadvantages: None.

I stumbled onto this site purely by chance, and of course after reading up about what they offer, I started signing up. I will admit that I was a bit put off when I had gone through loads of different questions in the application. The company wanted my life story it seemed, from Religion to dietary needs. I gave up with the application when I reached a section wanting my bank details. This was something that I wasn't willing to do, after all, they ...
...I redid the application, but only after friends had raved about this company. Still weary about my bank details, I gave the details of a very safe account. No funds can be withdrawn without the card, and no overdraft will be done. All I can say is that I am so glad that I decided to join and that I was accepted. Jobs are offered in two ways, either by phone, or, email. When emailed there is a brief description, a free phone number to call, and a ...

kibs 24.07.2007 (25.07.2007) · Read full review
Ciao members have rated this review on average: helpful
Review of Grass Roots Group Mystery Shopping

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Grass Roots

Advantages: Interesting assignments, reasonable pay
Disadvantages: Not a great deal of work, poor website, takes ages to enter results

I have been with Grass Roots (GRG) for a few months now and work is spasmodic, but it is with all the Mystery Shopping agencies I work for. Allocation of work by email is fine but quickly snapped up, it can be quite frustrating phoning to accept a job because it's all automated and you have to spend several minutes going through the various options and are then told that the job is no longer available! I had no luck getting replies to emails sent ...
...The main disadvantage with Grass Roots is their awful website for entering results. They expect you to 'answer fully, using proper sentences and punctuation', which very difficult as they have a maximum character count (Haven't filled one in for a while, but I think it's 250 characters including spaces, which really isn't much!). Not only that, but they don't even stop you after you've reached the maximum, they just refuse to accept it so you have ...

anneh1957 30.05.2007 · Read full review
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Review of Grass Roots Group Mystery Shopping

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Quick review of Grass Roots Group Mystery Shopping

I worked with grassroots for approx 6 months and had real trouble getting paid for the assignments, the work was poorly paid only £10 for a visit to a well known diy store or bank visit for the same amount. after a particularly frustrating time trying to post my assignment after 4 attempt gave up and asked to be removed from their list. my advice - don't bother, the application form is exhaustive and you have to give bank details, the work is few and far between and the remunerative negligable. ...

griffin4217 06.03.2008 (04.03.2008)
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Review of Grass Roots Group Mystery Shopping

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Why do it?

Advantages: Useful way of earning some pin money
Disadvantages: can get a bit tedious

I have been doing mystery shopping for about 6 months now and currently work for 2 companies - The Grass Roots Group and Gapbuster.com Gapbuster is purely internet based and Grassroots is postal with a little bit of internet. Gapbuster send you emails advising you when a customer has released some work and you then log onto the site, key in your shopper ID and pick and choose what you want to do. When I first started with them, the majority of the assignments were for a major fast food chain but now they seem to have a much broader client base which means my waistline has stopped expanding!! You are required to print off your paperwork, read through it thoroughly and then carry out your assignment at the specified time and date. You must then report back your findings within 8 hours of completing it. You have to keep ...

Lexie001 24.05.2004 · Read full review
Ciao members have rated this review on average: very helpful
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