The Green Flag, isn't like the AA and RAC, they haven't got their own vans, and in theory they are not a organsisation. The Green Flag works with local garages, when you phone for assistance, the control centre, takes your details, contacts the nearest garage to you, and from there the mechanic comes and assists you.
The responce times are good, and they normally get to you in twenty minutes, I have never had to wait for more than forty minutes.
The mechanics seem quite good, and most of the time they come identify the problem quickly and get you back on the road.
The Green Flag offer a great service, if they can't fix your car they will either tow it home or to a local garage, and even if you break down at your home address they will come round to you. They also offer other benefits such as cover when going abroad.
At the moment I'm not with Green Flag, but when I was, it cost me about £5.99 a month, which I feel is a reasonable price for the level of cover provided.
If you have a new car, I wouldn't recommend them as the chances are you would never use them, you would be better signing up with the AA's cheapest package, which is the cover I have now.
The only niggle I have with Green Flag, is that once my car broke down, and the mechanic said it was the drive-shaft which is a serious problem. I was in the process of scrapping the car, until, a friend checked the car out, and told me it wasn't the drive-shaft but some sort of coupling, this was replaced for £20, and I was back on the road again.
Like I said before, most of the time they diagnos the problem quickly and repair it there and then, my experience was definitely a one off.
All in all, a great reliable service.
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My mother has had to call out Green Flag a few times and they've always been excellent. Margaret
sue.51 02.05.2002 20:22
Useful to know - I currently have the top level of cover with the AA as we do a fair bit of travelling - it covers myself and my partner and costs a fortune - we have been offered the same level of cover with Green Flag through our insurance company at half the price - definitely sounds worth a go.
Sue
Advantages: May have a reasonable recovery service, but I've never had to use it Disadvantages: Eager to get your money, dishonest, don't honour agreements.
AWM_in_Northampton 20.01.2009 (20.01.2009)
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