Tel: 0845 246 1557; Website: http://www.greenflag.co.uk/; Details: Breakdown assistance 24 hours a day, 365 days a year; A national network of breakdo...
40 reviews from the community
Review of "Green Flag"
Enough of the complaining, here are the facts. I had an accident causing me to skid down a slope on a country road. This was at night and with only minor damage to the vehicle I phoned Green Flag rescue, who, after taking the details of my car, which they should have already had proceeded to "rescue" me from my peril. It was windy, cold and I was isolated in the countryside. They responded after an hour and a half, and the guy proceeded to tell me that although there was no damage to the car, except for the tyre he told me he was in the wrong vehicle to tow me and I would have to wait for another, different, vehicle. Should they have known they wouldn't be able to tow my car using this type of vehicle from my very descriptive call to the rescue centre earlier in the evening? I think so. But maybe the howling wind and rain obscured my voice!Another two hours went by before the second (third party) rescue service arrived. I think green flag must use all third party services, and this is what I don't like. I will always prefer an AA or RAC style service to this. They did turn up, eventually, and loaded my car onto the back of a truck, ripping off my bumper as they went. There was no previous damage to the bumper. But what can you expect, I am disgruntled with the service, and I wouldn't use them again, but please do make your own minds up. RAC all the way for me.
Product Information : Green Flag
Manufacturer's product descriptionTel: 0845 246 1557; Website: http://www.greenflag.co.uk/; Details: Breakdown assistance 24 hours a day, 365 days a year; A national network of breakdown specialists; An average response time around 40 minutes; 80% of breakdowns are fixed at the roadside; No Callout Discount, saving you money off next year's cover if you don't call us out; Almost 5 million customers; Over 30 years experience in providing breakdown assistance
Type: Breakdown Organisation
Country: United Kingdom
Long Name: Green Flag
Listed on Ciao since: 17/08/2000