Advantages Lovely books.
Disadvantages Expensive, they don't understand cancel my membership, unwanted books keep arriving.
|Variety on offer|
|Purchase obligations||<5 products a year|
Well to start off with I signed myself up to join grolier books, I saw the disney set advertised and thought they would made a lovely collection for my children. I was more than happy to buy the collection as advertised, one a month I think the agreement was, which was working perfectly well. But after a short while other books started arriving which I hadn't ordered, along with an invoice, I had to keep returning these books at a cost to me, then the phone calls started would I like to buy......... no thanks, I would say but they were sent anyway. Eventually I got fed up and tried to cancel my membership. Not that simple, at the time not sure if its changed now, but grolier didn't advertise a phone number. So I wrote to them explaining I wanted to cancel because of all these unwanted books being sent, many of which I ended up paying for because it was easier than sending them back. My requests were ignored and the books kept coming, I kept writing and informed them that I wouldn't be paying for anything else that arrived and I would treat any other parcels as a free gifts. This went on and on as did the red letters in time, along with threatening court action, I wrote my final letter forcefully saying that all the items they had sent against my requests were here for their collection. Much to my suprise a corrier called to collect them several months after delivery and my membership was cancelled.
I certainly regreted ever signing up to Grolier books. I finished my disney collection at a fraction of the price from ebay.
Overall the books are lovely but the stress and hassle isn't recommended.
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