Groupama

Community Quote

... The AA put me through to Groupama who are my actual insurers. I only actually spoke to Groupama for about 5-10 minutes in which time I told them what had happened and they calmly told me to contact the police and get the details of the other driver and they would sort everything else out. ... Read review

User reviews »

1-5 of 6 reviews Show all reviews Show most helpful reviews first Newest first

 

Community Level 2o.gerbilpa...

o.gerbilpants

ME -The ultimate test for motor insurance

AdvantagesFriendly, helpful, inform you of everything that's going on, cheap

Disadvantagesnone

"...AA put me through to Groupama who are my actual insurers. I only actually spoke to Groupama for about 5-10 minutes in which time I told them what had happened and they calmly told me to contact the police and get the details of the other driver and they would sort everything else out. I have to admit being skeptical but I was so stressed I didn't argue. About 10 minutes later I was talking to the policeman when I got a call from Groupama telling ..." Read review
08.04.2002

Ciao members have rated this review on average: very helpful

Community Level 1suzanne12345

suzanne12345

Groupama are useless

Advantagesnone

Disadvantageseverything

"I used Groupama for my home contents and buildings insurance i put in a small claim for £450 for storm damage to my roof i was told to get two quotes and send them in which i did. Atfer not hearing from them for some time i phoned and they told me they had tried repeatedly to phone the quotes but were unable to get any answer from either of them. I rang the quotes myself and was told that nobody had rang either of them at any time. When i rang Groupama ..." Read review
19.05.2009

Ciao members have rated this review on average: helpful

Community Level 1Ligucis

Ligucis

My worst nightmare

AdvantagesWhat doesn't kill you makes you stronger

DisadvantagesDrives you towards a suicide or at the very least - mental asylum

"...hope they are insured by Groupama because I know that I will get off the hook. And why? Because they are absolute rubbish when it comes to looking after your – their customer – interests. You will have to phone THEM and BEG them to deal with the bad guy who damaged your STATIONARY vehicle, most likely deem your car a write off, offer you £350, less your excess – thus nothing. All the while you have a perfectly reliable vehicle that’s been damaged ..." Read review
20.03.2009

Ciao members have rated this review on average: helpful

AVOID GROUPAMA AT ALL COSTS

AdvantagesThey eventually paid out on the claim

DisadvantagesToo stressful - I thought the Insurance company worke for you - not against!

"...- you would think! Telephoned groupama who seemed very helpful, they asked all the relevant details and told us the information they needed to process the claim. Basically - I have telephoned them every day and spoken to a different person each time from the engineers to the underwriters - I have been told different information each time! I have sent off all details by email so that i can keep a copy and after 2 weeks I still have not had an acknowledgement ..." Read review
12.02.2013

Ciao members have rated this review on average: helpful

Community Level 1small06

small06

They were brilliant!!

AdvantagesHelpful, efficient, brillent valuation

Disadvantagesnone

"...read up on reviews for Groupama to give me a heads up on the service I was about to receive, and they could not have been more wrong...I am just glad I read the reviews after I purchased my insurance and not before. Waking up for work one Tuesday morning I pulled up my bedroom blind, and to my horror realised my car has been stolen throughout the night. After calling the police, I called Groupama who assured me everything would be fine, given me a ..." Read review
01.12.2009

Ciao members have rated this review on average: somewhat helpful

Show all 6 reviews

Sponsored links

Compare similar products to Groupama »

Speedy service
None to mention (*)
Friendly, efficient service with competitively priced policies.
None (*)
Dooohhh!!! None
They exist!!! (*)
Low premiums on high risk groups, excellent service, credit facilities
none I have found (*)
much cheaper and no claims bonus kept intact
more time spent with mum in the passenger seat ;) (*)
When your cover ends
Signing your contract... (*)
More quotes than ANY other website?
UK/Northern Ireland only (*)
Safe, good rates, good website
No student account (*)
Wide range of plan, easy to collect premium options, Easy to use website
Still a communication gap between their agents and company (*)
Provident's approved repairers provide courtesy cars.
Very difficult to speak to senior person in their admin dep'ts in case of problems with claim. (*)
Cheaper and safer for yourselves
If you don't follow the tips..it is a disadvantage (*)
good value, cover arranged over the phone, open until 10pm
none (*)
Reliable home service, quick and easy website and quote facility.
none that I can think of. (*)
Reasonable premiums
They are reluctant to pay out (*)
Save money and time getting best deal on house and car insurance.
Responce time is SLOW ... some car optuions missing (*)
(*) Reviews by Ciao members


Are you the manufacturer / provider of Groupama? Click here