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Excellent

Friendly, helpful, inform you of everything that's...

none

I recently crashed into a empty parked car (I'd even slowed to avoid it). I had a moments lapse in my concentration and BANG. Followed by a DOH from me. Anyway, at that point all hell broke loose. I had to contend with The other car owner (a decorator who spoke no English) The woman whose house...

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Not for me

“Groupama are useless”

published 19/05/2009

none

everything

I used Groupama for my home contents and buildings insurance i put in a small claim for £450 for storm damage to my roof i was told to get two quotes and send them in which i did. Atfer not hearing from them for some time i phoned and they told me they had tried repeatedly to phone the quotes but...

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Not for me

“My worst nightmare”

published 20/03/2009

What doesn't kill you makes you stronger

Drives you towards a suicide or at the very least ...

“Groupama Insurance” is a name that I never wish to come across, as a customer. I do, however, hope that if I am ever, EVER unlucky enough to run into someone – I hope they are insured by Groupama because I know that I will get off the hook. And why? Because they are absolute rubbish when it...

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Not for me

Hmmmm.....only that I can change insurers

Truly awful service

My Audi was written off in May by a drunk driver (I wasn't in the car at the time - it was parked outside my house and wound up in my front garden). It's now mid October and still this case has not been resolved - I'm out of pocket by at least £2,500 and counting, as are the owners of the other 4...

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Not for me

“AVOID GROUPAMA AT ALL COSTS”

published 12/02/2013

They eventually paid out on the claim

Too stressful - I thought the Insurance company wo...

I was driving along when a van drove out of a Garage straight into us. Simple - you would think! Telephoned groupama who seemed very helpful, they asked all the relevant details and told us the information they needed to process the claim. Basically - I have telephoned them every day and spoken...

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Excellent

“They were brilliant!!”

published 01/12/2009

Helpful, efficient, brillent valuation

none

I never usually write reviews, however, when my car was stolen I read up on reviews for Groupama to give me a heads up on the service I was about to receive, and they could not have been more wrong...I am just glad I read the reviews after I purchased my insurance and not before. Waking up for...

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