Guardian Direct Ltd

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Ciao members have rated this review on average somewhat helpful

Advantages: Competitive, better value, UK call centre
Disadvantages: higher excess

...I have been with Guardian Direct (became NU) who were initially very competitive compared with traditional bricks and mortar brokers, I switched to GD when call centres started business, but their price has risen steadily over the years. One of the few unsolicited phone calls that has been of interest, KwikFit offered a far far more competitive quote based on their own panel of insurers, 25% cheaper than Norwich. Pleasant and friendly call centre staff based in Scotland, returned my calls and were knowledgeable and helpful, doing everything they said they would. Fast documentation received next day. In effect I could also afford to ditch the RAC and use KwikFits Europ Assistance instead (with free home-start) bundled in with the same package for free, so I saved even more. Based on initial experience I am very happy to recommend them... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: large credit limit
Disadvantages: slow, imprecise

...The Halifax ShareXpress online stockbroking deal sounds a good one; because you've already got a Halifax current account, all your trades go swiftly via direct debit and EBACS in and out of that account. However...placing trades online - and, indeed, by telephone - is such a long drawn out affair. The site is slow and often unresponsive, and will not often let you access it at all. The manual option, ie placing your trade via telephone, involves up to twenty minutes of waiting (and listening to Greensleeves and other Halifax advertisements) and still not being fully confident that your trade has gone through. This service is also one of the most expensive when it comes to selling certificated shares...£25, and complete with free delay!... Read review

Ciao members have rated this review on average somewhat helpful