the mop left my floors really wet even when i altered my "technique" as suggested by the helpline. the mop cloths came away during use which was very annoying as i had to try and reaffix the cloths whilst they were boiling hot and dirty. didnt clean well into the kickspaces under kitchen cupboards. when the electrical cord split and came away from the unit we were asked to return it for inspection and promised refunds / replacements etc., but parcel mysteriously failed to arrive - customer service very poor - had to chase them for weeks for updates then a brisk "claim from royal mail" suggestion - no apology, nothing - felt stitched up & stabbed in the back. looking for different model and would NEVER BUY FROM THANE DIRECT again.
How helpful would this review be to a person making a buying decision? Rating guidelines
Advantages: Heats to steam quickly - probably heat of kills germs as steam is hot Disadvantages: Leaves floors very, wet. End up double cleaning everything - covers poor - waste of space!
neptel 04.10.2009 ·
Read review
Ciao members have rated this review on average: helpful
Review of H2o Steam MOP
Advantages: Heats to steam quickly - probably heat of kills germs as steam is hot Disadvantages: Leaves floors very, wet. End up double cleaning everything - covers poor - waste of space!
neptel 04.10.2009 ·
Read review
Ciao members have rated this review on average: helpful
Review of H2o Steam MOP
Are you the manufacturer / provider of H2o Steam MOP? Click here