Although the 1100 has all the usual HP features and print quality, it really falls down on it's paper handling capabilities. Having purchased a dozen or so of these printers we found within a very short space of time that the printer was feeding several pages at once and consequently jamming. We tried all the usual methods to stop this such as changing the paper supplier and ensuring the paper was separated before loading. After having spoken to HP they sent out a small rubber coated part which made no difference whatsoever. As this fault occurs on all our 1100's I assume HP know of this fault but are ignoring it.
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Advantages: Print speed, quality, upgradability, price, reliability, quite small, easy to print on envelopes/small paper, Works under Windows XP Disadvantages: Square design, 4MB memory not enough for some image printing, supplied drivers not excellent
pc-tech 13.01.2002 ·
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