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Member since:18.04.2009

Reviews:1

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IPAQ 214 - Good product let down by poor reliability

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18.04.2009

Advantages:
Ease of use

Disadvantages:
Reliability and customer service

Recommendable No:

Detailed rating:

Look & Feel

Memory / capacity

Comfort & Portability

Ease of use

Value For Money

SpeedAverage

Robustness & DurabilityVery poor

Range of Extra FeaturesGood

Instruction manualSatisfactory

Manufacturer SupportNeeds improvement

4 Ciao members have rated this review on average: somewhat helpful See ratings
helpful by (40%):
  1. redeyes22
  2. sunmeilan
somewhat helpful by (60%):
  1. TheHairyGodmother
  2. donf18
  3. Tempus_Fugit

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The overall rating of a review is different from a simple average of all individual ratings.

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A great disappointment. After a few weeks I could no longer connect to the charger unit through the 24 pin connector on the base of the IPAQ. HP "service" say I have made a mistake and want to charge me over £100 to repair the unit. They are not listening to customers who know there is a genuine issue with the equipment. A pity because in all other respects, the IPAQ fully satisfied my requirements, was easy to set up and use and promised to be a useful piece of equipment. I can still use it but only with the USB charging facility which is very slow and requires computer availability.
In summary then , the IPAQ in my opinion has been poor value for money and a very poor reflection on the support offered by HP to a very unhappy customer.

Summary: Poor purchasing decision

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Comments about this review »

TheHairyGodmother 08.02.2011 13:00

Sorry but there is not enough information or opinion in this review to make it helpful from the point of view of a consumer looking at making a purchasing decision. If you update please leave a message in my guestbook and I will return to re-rate.

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Product Information »

Manufacturer's product description

The HP iPAQ 214 Enterprise Handheld has the power to run your business applications and a broad range of third-part...

General

MPN FB043AT#ABU, FB043AA#ABF, FB043AT, FB043AA#ABU, FB043AA, FB043AT#ABB, FB043AA#ABD, FB043AA#ABB, FB043AA#ABE, FB043AT#ABF
Product Type Handheld
Operating System Microsoft Windows Mobile 6.0, Microsoft Windows Mobile 6.0 Classic

Display

Type 4" colour TFT ( transflective )
Resolution 640 x 480
Colour Depth 18-bit colour, 16-bit (64k colours)

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Review Ratings »

This review of HP iPAQ 214 has been rated:

"helpful" by (40%):

  1. redeyes22
  2. sunmeilan

"somewhat helpful" by (60%):

  1. TheHairyGodmother
  2. donf18
  3. Tempus_Fugit

The overall rating of a review is different from a simple average of all individual ratings.

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